The cash kiosk and our Customer Access Point are temporarily closed.
Here is how you can make
payments
If you want to pay your Council Tax, please go to 'How to pay your Council Tax'
If we've sent you a sundry invoice (our invoices have an 11 digit number starting '91') there are different ways you can pay:
Online
You can pay using the
Capita - online payments website (opens a new window).
This online payment service website is secure and lets you pay your Council bills using any debit card or major credit cards. Please allow up to four days for us to receive your payment.
There isn't a charge for this service.
Telephone
Most debit and credit cards can be used, 24 hours a day, 365 days a year, just telephone
0345 603 1539 and follow the simple instructions. Select the sundry income invoice option.
At the Post Office
Our invoices have a bar code which allows you to pay your invoice at the Post Office. Give your invoice to the cashier and tell them how much you want to pay. They will accept your payment and give you a receipt for what you have paid.
Check the receipt and keep it safe.
There isn't a charge for this service.
Paypoint
You can pay your invoice at any paypoint facility using the invoice bar code.
There isn't a charge for this service.
Through a bank
You will need to check with the bank to see if they will take payments for Council bills and whether they charge for this service.
If they will take payments please quote your invoice number and the Council's bank details:
Barclays Bank PLC, Wakefield
Payments and Controls
Sort Code: 20 90 65
Income Account: 93248267
By post
Wakefield Council
Payments and Controls
County Hall
Bond Street
Wakefield
WF1 9AJ
Cheques should be crossed and made payable to Wakefield Council. Please make sure you write your invoice number on the back of your cheque. We do not issue receipts for cheque payments unless you ask for one. Post-dated cheques are not acceptable.
Please do not send cash through the post.
Disputing an invoice
If you want to dispute an invoice you should contact the Service Area responsible for issuing it. The telephone number will be on the invoice.
Our policy
Our policy is to recover the invoice amount within 30 days.
If an invoice is not paid within the 30 day period, the Council can claim interest at 8 per cent above the Bank of England base rate. This is in line with the 'Late Payment of Commercial Debts (interest) Act 1998'.
To avoid being charged:
You need to pay the invoice within 30 days of receiving it
You must give written notification within seven days of receiving the invoice if there is anything you don't agree with
If you can't pay the invoice in full you must contact us straight away - we may be able to agree a suitable repayment plan