Being homeless and preventing being homeless

If you cannot carry on living where you are, and have nowhere else that it is reasonable for you to stay, we will consider your circumstances under the homelessness law.​

The Housing Needs Service provides advice, help, and support to prevent homelessness.

Please see the fact sheets in 'Related documents' for more information.

To help you in your search for a home please download the housing factsheets covering:

Location and contact details

For address and contact numbers see 'Contact us'

Note: A reception entrance for visitors is located on Queens Street, Wakefield

Service availability:

Queens House

Monday - Wednesday: 9am to 4pm.
Thursday: 10am to 4pm.
Friday: 9am to 4pm.

Phone lines 01924 304360 / 304362

Monday – Wednesday: 8:30 am to 5:00pm
Thursday: 10am to 5:00pm
Friday: 8:30am to 4:30pm

If you become homeless and our offices are closed you can contact 0345 8 506 506 for advice, or go to your nearest open police station.

This is an emergency contact service only.

It should only be used if you have no other temporary solutions available to you until our offices are open.

Please see the relevant pages for more information regarding:

Our Service Privacy Notice, see downloads, provides details of the following should you approach us for assistance:
  • what information we need
  • what we do with it
  • who we may share it with
  • how we keep it safe
  • how long we keep it

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