Council tax discounts

The full Council Tax bill is based on the assumption that two adults are living in a property. However, there are certain groups of people who are not counted when considering the number of adults, and where a discount can apply.

Do you qualify for a reduction?

Download a list of all available discounts and how you qualify for them. Also, if you are on a low income, you may qualify for Council Tax Support. You can claim this using our online Council Tax Support form.

How to apply

Applications should be made by the person responsible for paying Council Tax.

Application forms

• Apprentices
• Carers
• Care workers
• Hospital patients
• Persons in detention (prison)
• Persons detained under the Mental Health Act
• Residential care
• Severely mentally impaired
• Single person discount
• Students

Important: Do not complete this form until the student has actually reached the age of 18. You cannot apply for this discount in advance of their 18 birthday. If you are asked to provide your student certificate, you can upload a copy by using our online Council Tax Customer Contact Form.

How long does the discount last?

If a discount is granted, it will last as long as the qualifying criteria is met.

What do I do if my situation changes?

If there are any changes that could affect your discount, you must let us knows within 21 days. Contact us by completing our online form.

Single Person's Discount Review

What should you do now?

Please confirm your current details on the Single Person's Discount Review. To access your form you will need to enter your unique PIN number. You can find this PIN number on the letter we have sent to you. If you have any questions about the form or need to know more, see the frequently asked questions page.

• Complete your Single Person's Discount Review online

More about the Single Occupancy Discount review

We are reviewing discounts to reduce fraudulent claims. Each year people claim that they live alone, when they do not. This is like benefit fraud and people who do it can be prosecuted in the same way. They will go through the court system and have to pay back the money they owe.

Checks will be made to make sure everyone who claims the discount is genuine.

Sometimes circumstances may not be so easy to explain. To help, we have included the most frequently asked questions that can arise throughout this review period.

• Single Person's Discount frequently asked questions (FAQs)

You can contact us using our Online Customer Enquiry Form

Phone lines are open between 8.30am and 5pm, Monday to Friday