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Taxis

The Customer Access point (CAP) is now closed until 2nd December 2020. You can continue to contact us by phone on 01924 302906/302919 or email.

Latest Government Update

You will no doubt be aware of the latest update from the government and the now mandatory requirement for passengers in private hire and taxis to wear a face covering unless exempt. Please find a link to the latest information and a poster that you can download and display in your Operator bases.

https://www.gov.uk/guidance/coronavirus-covid-19-taxis-and-phvs

Face coverings poster

Temporary licensing application procedures

Re-opening of the Licensing Office in the Customer Access Point (CAP)

We have re-opened our Customer Services desk in Wakefield One, Burton Street on an appointment only basis, using the following procedure:

For general queries: In the first instance, please either email us at licensingoffice@wakefield.gov.uk or telephone us on 01924 302 932. Our opening hours are Monday to Friday 10am to 3pm excluding public holidays. You may leave voicemail and we will get back to you.

Applications: Please either fax to 01924 302919/302906 or email to licensingoffice@wakefield.gov.uk

If you have no access to a computer or fax machine, we advise for you to submit the application through your Operator base.

In some circumstances it may not be possible to accept your application, if this is the case, you will be contacted by a member of staff.

Please note we are not yet accepting Private Hire/Hackney Carriage driver grant applications.

TEMPORARY APPLICATION PROCEDURES

DRIVERS

Applicants that require a DBS will need to:

  1. Complete and sign your renewal application form, if you do not have a renewal form please click here to print one off. (please note that a DBS application form would have to be sent to you through the post separately if you require a DBS completing, please advise us if you require one)
  2. Scan the form and attach it to your email.
  3. Scan in both sides of you driving licence and attach it to your email.
  4. Scan in 2 other proofs of identification from the DBS guidance list. You can find this information in the application form. (original copies of these will need to be produced in the office later)
  5. Ensure your scanned attachments are either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable. if we cannot read the document as a whole we will not accept the attachment.
  6. Log on to www.gov.uk/view-driving-licence and generate a code.
  7. Send the code in your email to allow us to view your driving licence record.
  8. Email the form, driving licence and identification to  licensingoffice@wakefield.gov.uk

When we get your application we will:

  • Check your application and documents you have provided.
  • Email you a unique payment reference number and link to our website to pay for your application

Or

·         Email you to advise we need further information or amendments before we can accept the application.

           

When you have paid for your application we will:

·         Email you with a date and time to bring your completed DBS form and the original identification documents to the Licensing Office.

When you receive your DBS certificate, you must:

  1. Subscribe with the DBS Update Service within 30 days of the certificate being issued. Further details of how to do that can be found at https://www.gov.uk/dbs-update-service
  2. Once you have subscribed you will need to complete the update service consent form. Please click here to download.
  3. Scan the consent form and all the pages your DBS certificate then e-mail them to licensingoffice@wakefield.gov.uk

     When we receive your DBS certificate and consent form, we will:

  • Consider your application against the suitability policy.
  • Contact you by email if we require any further information.
  • If your badge is ok to issue then we will e-mail you asking you to complete a collection signature and for a scanned copy of both sides of your driving licence.
  • When we receive the signed collection signature and your driving licence back, we will send your paper licence and badge by post to your home address.

 

Applicants who do not need a DBS, will need to:

  • Complete and sign your renewal application form, if you do not have a renewal form please click here to print one off.
  • Complete the form in full and sign it.
  • Scan the completed form and attach it to your email.
  • Scan in your driving licence and attach it to the email.
  • Ensure your scanned attachments are either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  • Log on to www.gov.uk/view-driving-licence and generate a code.
  • Send the code in your email to allow us to view your driving licence record.
  • Email the form and driving licence to licensingoffice@wakefield.gov.uk

When we get your application we will:

  • Check your application and documents you have provided.
  • Email you a unique payment reference number and link to our website to pay for your application

Or

·         Email you to advise we need further information or amendments before we can accept the application.

When you have paid for your application we will:

  • Consider your application against the suitability policy.
  • Contact you by email if we require any further information.
  • If your badge is ok to issue then we will e-mail you asking you to complete a collection signature and for a scanned copy of both sides of your driving licence.
  • When we receive the signed collection signature and your driving licence back, we will send your paper licence and badge by post to your home address.

VEHICLES

To make a vehicle application you will need to:

  1. Complete and sign your application form, if you do not have a renewal form please click here to print one off.
  2. Scan the form, attach to your email, this must be in either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  3. Email the form back to licensingoffice@wakefield.gov.uk with any required documents

     When we receive your form in the correct format, we will:

  • E-mail you back with the details of your test appointment.
  • Provide you with a unique payment reference number.
  • Send you a link to our website so you can pay for your application.

When your vehicle has passed its test, you must:

  1. Email the pass slip to licensingoffice@wakefield.gov.uk in JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  2. Email a copy of your insurance certificate.

When we receive a satisfactory pass slip and insurance from you, we will:

  • E-mail you asking you to complete a collection signature and return by email.
  • When we receive the signed collection signature, we will send your paper licence, plate and door signage (if not already issued) by post to your home address.

Take part in our surveys

Wakefield Council Draft Taxi Policy

There is a requirement that all Local Authorities publish a Statement of licensing Policy which should be reviewed at least every 5 years. The proposed draft Policy follows a lengthy consultation by the Department for Transport who have issued Statutory Guidance on taxi, Private hire and Operator licences.

Wakefield Council has a number of existing Policies in respect of Taxi and Private Hire licences, and the new draft Policy seeks to consolidate existing policies whilst adding and amending other areas of policy as a result of the Department for Transport Statutory Regulations.

Please find attached the draft policy and below a link to our survey which we invite you to complete. The consultation will close on the 5th February 2021.

Draft policy

https://www.surveymonkey.co.uk/r/BGFQHKT

Please don't hesitate to contact us if you have any queries.