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Taxis

The Customer Access point (CAP) is now closed until further notice. You can continue to contact us by phone on 01924 302906/302919 or email.

Latest Government Update

You will no doubt be aware of the latest update from the government and the now mandatory requirement for passengers in private hire and taxis to wear a face covering unless exempt. Please find a link to the latest information and a poster that you can download and display in your Operator bases.

https://www.gov.uk/guidance/coronavirus-covid-19-taxis-and-phvs

Face coverings poster

Financial assistance

Additional support grant – Licenced Drivers

In response to the ongoing Coronavirus pandemic, Wakefield Council are providing a one-off payment of £500 to all taxi drivers licensed with WMDC.

In order to receive the payment, we are asking that drivers complete the online application form which can be found at - https://wakefield-dash.achieveservice.com/service/Additional_Support_Grant___Taxi

Applicants will need to provide a copy of their valid WMDC Licence Badge number, as well as their bank details.

Once the driver's licence number has been verified with our current records payment will be made to drivers.  Please allow up to 15 working days to receive the payment, from the point at which we receive the application.

If you have any questions, or would like further support with accessing this payment, please feel free to contact us at businesssupport@wakefield.gov.uk.

Wakefield Council are currently administering the Additional Restrictions Grant.  This grant offers individuals impacted by the most recent restrictions to access financial support, where they do not qualify for one of the other support schemes.

For those registered for self-assessment but unable to access the self-employment income support scheme, they may be able to access a £1000 under the councils ARG1 scheme.

To receive this, businesses must:

  • Be registered for Self assessment on or after 06/04/2019 and before 31/10/2020
  • Be able to provide a copy of their UTR
  • Not be eligible to receive any funding under SEIS

Where a taxi driver meets this criteria, they can access the grant by visiting the Wakefield first website https://www.wakefieldfirst.com/covid-19/

Temporary licensing application procedures

Re-opening of the Licensing Office in the Customer Access Point (CAP)

We have re-opened our Customer Services desk in Wakefield One, Burton Street on an appointment only basis, using the following procedure:

For general queries: In the first instance, please either email us at licensingoffice@wakefield.gov.uk or telephone us on 01924 302 932. Our opening hours are Monday to Friday 10am to 3pm excluding public holidays. You may leave voicemail and we will get back to you.

Applications: Please either fax to 01924 302919/302906 or email to licensingoffice@wakefield.gov.uk

If you have no access to a computer or fax machine, we advise for you to submit the application through your Operator base.

In some circumstances it may not be possible to accept your application, if this is the case, you will be contacted by a member of staff.

Please note we are not yet accepting Private Hire/Hackney Carriage driver grant applications.

TEMPORARY APPLICATION PROCEDURES

DRIVERS

Applicants that require a DBS will need to:

  1. Complete and sign your renewal application form, if you do not have a renewal form please click here to print one off. (please note that a DBS application form would have to be sent to you through the post separately if you require a DBS completing, please advise us if you require one)
  2. Scan the form and attach it to your email.
  3. Scan in both sides of you driving licence and attach it to your email.
  4. Scan in 2 other proofs of identification from the DBS guidance list. You can find this information in the application form. (original copies of these will need to be produced in the office later)
  5. Ensure your scanned attachments are either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable. if we cannot read the document as a whole we will not accept the attachment.
  6. Log on to www.gov.uk/view-driving-licence and generate a code.
  7. Send the code in your email to allow us to view your driving licence record.
  8. Email the form, driving licence and identification to  licensingoffice@wakefield.gov.uk

When we get your application we will:

  • Check your application and documents you have provided.
  • Email you a unique payment reference number and link to our website to pay for your application

Or

·         Email you to advise we need further information or amendments before we can accept the application.

           

When you have paid for your application we will:

·         Email you with a date and time to bring your completed DBS form and the original identification documents to the Licensing Office.

When you receive your DBS certificate, you must:

  1. Subscribe with the DBS Update Service within 30 days of the certificate being issued. Further details of how to do that can be found at https://www.gov.uk/dbs-update-service
  2. Once you have subscribed you will need to complete the update service consent form. Please click here to download.
  3. Scan the consent form and all the pages your DBS certificate then e-mail them to licensingoffice@wakefield.gov.uk

     When we receive your DBS certificate and consent form, we will:

  • Consider your application against the suitability policy.
  • Contact you by email if we require any further information.
  • If your badge is ok to issue then we will e-mail you asking you to complete a collection signature and for a scanned copy of both sides of your driving licence.
  • When we receive the signed collection signature and your driving licence back, we will send your paper licence and badge by post to your home address.

 

Applicants who do not need a DBS, will need to:

  • Complete and sign your renewal application form, if you do not have a renewal form please click here to print one off.
  • Complete the form in full and sign it.
  • Scan the completed form and attach it to your email.
  • Scan in your driving licence and attach it to the email.
  • Ensure your scanned attachments are either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  • Log on to www.gov.uk/view-driving-licence and generate a code.
  • Send the code in your email to allow us to view your driving licence record.
  • Email the form and driving licence to licensingoffice@wakefield.gov.uk

When we get your application we will:

  • Check your application and documents you have provided.
  • Email you a unique payment reference number and link to our website to pay for your application

Or

·         Email you to advise we need further information or amendments before we can accept the application.

When you have paid for your application we will:

  • Consider your application against the suitability policy.
  • Contact you by email if we require any further information.
  • If your badge is ok to issue then we will e-mail you asking you to complete a collection signature and for a scanned copy of both sides of your driving licence.
  • When we receive the signed collection signature and your driving licence back, we will send your paper licence and badge by post to your home address.

VEHICLES

To make a vehicle application you will need to:

  1. Complete and sign your application form, if you do not have a renewal form please click here to print one off.
  2. Scan the form, attach to your email, this must be in either JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  3. Email the form back to licensingoffice@wakefield.gov.uk with any required documents

     When we receive your form in the correct format, we will:

  • E-mail you back with the details of your test appointment.
  • Provide you with a unique payment reference number.
  • Send you a link to our website so you can pay for your application.

When your vehicle has passed its test, you must:

  1. Email the pass slip to licensingoffice@wakefield.gov.uk in JPEG or PDF format. We can accept a photograph however it must be as an attachment to the e-mail NOT within the body of the e-mail and must be clearly readable, if we cannot read the document as a whole we will not accept the attachment.
  2. Email a copy of your insurance certificate.

When we receive a satisfactory pass slip and insurance from you, we will:

  • E-mail you asking you to complete a collection signature and return by email.
  • When we receive the signed collection signature, we will send your paper licence, plate and door signage (if not already issued) by post to your home address.

Take part in our surveys

Wakefield Council and West Yorkshire Combined Authority have opened a consultation on plans to transform travel in Wakefield city centre and would like to get the views of taxi drivers. The £13.6m project aims to increase footfall to benefit the tourism, retail and hospitality sectors, increase employment prospects, alleviate congestion, improve air quality and reliability of bus journeys, provide a new cycle lane to link the railway stations to key amenities, employment and education hubs and enhance streetscapes among other things. The areas proposed for change are:

  • A61 South of Kirkgate Gyratory,
  • Lower Warrengate to Kirkgate Station,
  • Northgate, Marsh Way and Access to Bus Station,
  • Peterson Road and Stanley Road,
  • Westgate Station, Mulberry Way and Wood Street (North),
  • Wood Street (South), Bull Ring and Northgate to The Springs.

Full details of the proposals and a questionnaire are online at https://www.yourvoice.westyorks-ca.gov.uk/wakefield-city-centre. The consultation is open until 28 March 2021.