Food premises hygiene complaint

  • dirty food premises
  • poor hygiene practices in premises
  • sightings of rats or mice on the premises

What you need to know

We investigate food safety or hygiene issues that pose a significant public health risk. Anonymous complaints cannot be addressed, and your personal information will be kept confidential.

We will not investigate a complaint where there is no public health risk.

You will need to tell us:

  • the name and address of the business
  • details of your complaint
  • whether you've told the business about your problem

Report a food premises hygiene complaint

If you wish to report a food premises hygiene complaint, please fill in our online form, after which we will receive an application number. If you provide us with an email address an automated acknowledgment of your request will be sent to you.

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