Paying Council bills

If you want to pay your Council Tax, please go to 'How to pay your Council Tax'


 

If we've sent you a sundry invoice (our invoices have an 11 digit number starting '91') there are different ways you can pay:

Online

You can pay using the Capita - online payments website (opens a new window).

This online payment service website is secure and lets you pay your Council bills using any debit card or major credit cards. Please allow up to four days for us to receive your payment.

There isn't a charge for this service.

Telephone

Most debit and credit cards can be used, 24 hours a day, 365 days a year, just telephone

0845 603 1539 and follow the simple instructions.  Select the sundry income invoice option.

At the Post Office

Our invoices have a bar code which allows you to pay your invoice at the Post Office. Give your invoice to the cashier and tell them how much you want to pay.  They will accept your payment and give you a receipt for what you have paid. 

Check the receipt and keep it safe. 

There isn't a charge for this service.

Paypoint

You can pay your invoice at any paypoint facility using the invoice bar code.

There isn't a charge for this service.

Through a bank

You will need to check with the bank to see if they will take payments for Council bills and whether they charge for this service.

If they will take payments please quote your invoice number and the Council's bank details:

Barclays Bank PLC, Wakefield
Payments and Controls
Sort Code:                     20 89 68
Income Account:           93248267

By post to

Wakefield Council
Payments and Controls
County Hall
Bond Street
Wakefield
WF1 9AJ

Cheques should be crossed and made payable to Wakefield Council. Please make sure you write your invoice number on the back of your cheque. We do not issue receipts for cheque payments unless you ask for one. Post-dated cheques are not acceptable.

Please do not send cash through the post.

Disputing an invoice

If you want to dispute an invoice you should contact the Service Area responsible for issuing it. The telephone number will be on the invoice.

Our Policy

Council policy is to recover the invoice amount within 28 days.

If an invoice is not paid within the 28 day period, the Council can claim interest at 8 per cent above the Bank of England base rate. This is in line with the 'Late Payment of Commercial Debts (interest) Act 1998'.

To avoid being charged:

  • You need to pay the invoice within 28 days of receiving it
  • You must give written notification within seven days of receiving the invoice if there is anything you don't agree with
  • If you can't pay the invoice in full you must contact us straight away - we may be able to agree a suitable repayment plan

Contact us

Customer Services

Wakefield Council
Wakefield One
PO Box 700
Wakefield
WF1 2EB

0345 8 506 506