Business skills online courses

Business skills online courses we offer

Creating a business start-up

Topics include first steps in setting up a business and how to market your start up effectively.

Principles of business administration

Topics include communication, developing working relationships, administrative  services and more.

Principles of customer service

Topics include understanding customers, effective customer service, legal requirements and developing customer relationships.

Information, advice and guidance

Topics include effective communication techniques, types of information, advice and guidance, signposting, referring and more.

Lean organisation management techniques

Topics include business improvements tools and techniques, working in business teams, understanding the role of a team leader and what makes an effective team.

Principles of team leading

Topics include business structures, communicating information, dealing with teams and more.

Digital marketing

Topics include social media for business, using email as a promotional tool, understanding search engine optimisation for business and digital marketing for business.