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Contact us online

Making contact with us online has a number of benefits – it is quick, free, there are no queues and you can contact us at a time, date and location to suit you!

Our social media channels will not be monitored after 9pm, please report flooding concerns via our contact centre: 0345 8 506 506 

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Contact us with MyAccount

MyAccount gives you quick and easy access to a range of online services. You will receive faster responses and be able to track the progress of your requests.  You can look at information about your neighbourhood, and find out when your next bin collection date is. 

We are working on bringing more services into MyAccount, but if you can’t find the information there, you’ll be able to find it here on this website - just type your query into the search box above.

Not registered yet?

Register now >>

Please note that to be able to register and use the online service you must live in the Wakefield district.

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Contact us with Facebook

Use your Facebook account to ask a question or tell us something.

We'll get back to you quickly and you won't be waiting in a call centre queue.

Click the icon above and Facebook will open in a new browser window.

Facebook Messenger will then automatically open - just type in your message and when you're ready hit the enter key and we'll get your message. If Facebook Messenger doesn't open automatically, click the blue Send Message button.

Press and PR

Media enquiries:

If you are a journalist and have an enquiry about our services, please contact our press office

Services available using MyAccount


Anti-social behaviour

Bins and environment




Council tax

Food complaints



Roads and Transport

Training courses


Winter weather