Report an accident at traffic lights or signals


Please note:

If there has been an accident in the last 12 hours at the traffic lights or signals you are reporting an issue with, please call the contact centre at 0345 8 506 056 as a matter of urgency instead of filling in this form.

You will need to tell us:

  • The location and details of the accident
  • When the accident occurred
  • How the traffic light was damaged
  • The Police log number (if known)
  • If the accident happened in the last 12 hours

Report an accident at traffic lights or signals

If you wish to report an accident at traffic lights or signals, please fill in our online form, after which we will receive an application number. If you provide us with an email address an automated acknowledgment of your request will be sent to you. 

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Register for MyAccount and Report