Help at the Hub

help at the hub

Help at the Hub was created to help people deal with the impact of coronavirus on things like jobs, money and wellbeing.

It's free to access for residents in the Wakefield district and puts you in touch with a range of organisations who can help you.

There are nine locations around the district – you can contact the one nearest to where you live by calling the telephone number or dropping in during the hours listed below. Please check opening times with your local hub.

help at the hub

Find your local hub

Advisors from a range of organisations are based in nine community locations around the at the hub map

TelephoneOpening hoursCitizens Advice drop in times

1.Castleford Heritage Centre

Queen's Mill, Aire Street, Castleford WF10 1JL01977 556 741Monday to Friday 10am – 3pm Wednesday 10am–12pm
2.St Marys Pontefract

The Circle, Chequerfield, PontefractWF8 2AY

01977 705 341 Monday to Friday 9am– 5pm Friday 10am–12pm
3.Ossett Town HallMarket Place, OssettWF5 8BE01924 303 040

Monday to Wednesday, Friday to Saturday

Monday 10am-12pm

4.Havercroft and Ryhill Community Learning Centre

Mulberry Place, Ryhill, Wakefield WF4 2BD01226 727 824Monday to Friday 9am – 4pm Thursday 10am–12pm
5.Kellingley Club

Kellingley Social Centre, 25 Marine Villa Rd, Knottingley WF11 8ER

01977 673 115Monday to Friday 8am – 1pm Tuesday 10am–12pm
6.St Georges Lupset

Lupset,Broadway, Lupset, Wakefield WF2 8AA

01924 369 631Monday to Friday 9am – 5pm Tuesday 10am–12pm

7.Eastmoor Community Project

Arncliffe Rd, Wakefield WF1 4RR01924 361 212Monday to Friday 9am – 5pm Tuesday 10am–12pm
8.Westfield CentreSouth Elmsall,

26 Westfield Ln, South Elmsall, Pontefract WF9 2PU

01977 642 335Monday to Friday 8.30am – 4pm Tuesday 10am–12pm

9.Lightwaves Leisure and Community Centre

Lower York St, Wakefield WF1 3LJ01924 360 158Monday to Friday 9am – 5pm Wednesday 10am–12pm
help at the hub

In the Hub

There are already many local organisations available at the hubs to offer help and advice to anyone worried about money, jobs, housing or health. New organisations are being added all the time and our friendly advisors will do their best to help you with a range of common issues.

Across the district

Citizens Advice Wakefield District

Citizens Advice is anindependent,local charitywhich offers free, confidential and impartial advice to residents in the Wakefield district.

They offer a wide range of online, telephone, and in-person advice. To find out more, or to locate a local drop-in centre (in addition to the Hubs listed above) please visit their website here.

Live Well Wakefield

Live Well Wakefield is a social prescribing service supporting residents in the Wakefield district to access non-medical support locally. To find out more or to refer yourself, please visit their website here.

Wakefield Council

There are a wide range of council services to help you with money, housing, jobs and health. For more information or to contact a member of the team, please use the links below:


If you're finding it hard to keep on top of your monthly payments, the Cashwise team can help with money and debt issues. To find out more, visit their website here.

help at the hub

The impact of the coronavirus has been felt by many residents and has left households with less income than before.

Understandably, many people have found themselves experiencing money problems and taking on new or additional debt to make ends meet. This can cause great stress and worry, but help is available to manage money and get on top of debt.

If you're struggling to pay your bills, or you owe money and can't pay it back, don't just ignore the problem – please call or visit your local Hub where advisers are on hand to talk about your situation and offer practical support.

Our friendly advisers will:

  • never judge you or make you feel bad about your situation
  • always be happy to talk to you, however big or small your problem might be

They can look at your situation and check whether you are able to claim additional help or take steps to improve things. For example, you might be able to claim benefits or get more money on your current benefits if:

  • you have coronavirus, or you're following guidance to stay at home
  • you've lost your job
  • or you're self-employed and can't get work
  • you can't work because your workplace has closed

A Hub adviser can also refer you to a qualified debt adviser to find ways to manage your debts even if you think you have no spare money or suggest ways to deal with debts that you might not know about.

That includes the new Breathing Space scheme that came into effect Tuesday 4 May, giving people temporary protection from most types of debt collection while they take action to get on top of their debts.