Housing advice team

The Housing Advice Team offer advice and advocacy on housing and housing related problems

Our areas of work include dealing with:

  • Tenancy problems
  • Disrepair
  • Harassment and unlawful eviction
  • Mortgage and rent arrears
  • Entitlement to benefits.

We offer representation in the County Court for mortgage and rent arrears and can represent clients at tribunal with Housing Benefit or Council Tax Support appeals.

We also participate twice monthly in a Duty Advocacy Scheme for mortgage arrears at the Wakefield Civil Justice Centre.

When you can see us

We are only able to interview clients by appointment in Wakefield. However, if the matter is urgent, where a Warrant of Possession is due to be enforced, or the service user is being harassed or threatened by a landlord, we will arrange to see them as soon as it is practical to do so. Home visits may be possible in exceptional circumstances.

Telephone advice line

  • 01924 302085

  • Available Monday to Wednesday 9am to 5pm, Thursday 10am to 5pm and Friday 9am to 4.30pm.
  • Emergency calls will be dealt with outside of these times.


Queens House, Queens Street, Wakefield, WF1 1JR

These can be made on reception at Queens House or by calling the team direct. We will see those service users with warrants of possession or who are facing possession proceedings, for example rent arrears. The team will also see service users who are being harassed or threatened with unlawful eviction by their landlords or where interventions could prevent homelessness.

Contact us

Housing Advice Team

Queens House
Queens Row
Market Street

Queens House
Queens Street

01924 302085