Putting Victims First the Community Trigger


Community Trigger is a new way you can tell us if you're concerned that we've not taken action against reports of anti-social behaviour (ASB).

We take reports of anti-social behaviour seriously and the Council, West Yorkshire Police and Wakefield and District Housing work together to tackle it. We are keen to make sure we're doing a good job and if we're not we need you to tell us.

You can activate the Community Trigger if you believe that…

  • you have reported ASB on three occasions in the last six months and no action has been taken.
  • different victims have made reports about the same problem five times in the past six months.
  • you have reported a hate incident in the last three months and no action has been taken.

Ways to activate the Community Trigger

What happens next?

Once you've activated the trigger, your request will be reviewed by the anti-social behaviour unit. This is a partnership team made up of officers from West Yorkshire Police, Wakefield Council and Wakefield and District Housing. The team will acknowledge your request within three working days and let you know who the investigating officer will be.

The anti-social behaviour unit will contact you to let you know the outcome and what will happen next.

The Community Trigger is not a complaints process. If you are unhappy with a service you have received from Wakefield Council, West Yorkshire Police or Wakefield and District Housing please use the relevant organisation's complaints procedure using the following links:

Contact us

Community Trigger

Anti-Social Behaviour Unit
Wakefield Divisional Headquarters
Neighbourhood Hub
Havertop Lane

0345 8 506 506