Request a new or replacement bin

New bins, including new bins for new house builds, and bins that are reported as missing or stolen cost £21.65 for each replacement bin.
This charge is a contribution to the full cost of a new bin and delivery is free.

We will try to repair bins that are damaged during collections or through general wear and tear. If we can’t, we will replace the bin for free.

We will try to repair bins that are damaged during collections or through general wear and tear. If we can't, we will replace the bin for free.

WDH Information

If you live in a property owned by WDH you will need to contact them to order a replacement bin. If you proceed with this form however we will be able to register your property for a temporary waste bag collection until this bin is delivered. They provide replacement household bins for their tenants but not recycling or garden bins.


Request a new or replacement bin

Before you start, you will need to tell us:

  • Why you need a replacement bin
  • In what way the bin is damaged (if damage is the issue)
  • What type of bin needs to be replaced
  • If you live in a property owned by WDH

How yould you like to continue

Register for MyAccount and Request

Login to MyAccount and Request