How to stay safe

Please remember when out and about to follow public health guidance. This will keep you and others safe.

  • Keep your distance from others when out and about.
  • Please do not stop and chat on the pavement, this will block access for others.
  • Avoid touching surfaces.
  • Wash your hands with soap and water often – do this for at least 20 seconds.
  • Use hand sanitiser gel if soap and water are not available.
  • Wash your hands as soon as you get home.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • If you can, wear something that covers your nose and mouth when it's hard to stay away from people, this is essential if you are using public transport or taking a taxi. 
  • DO NOT touch your eyes, nose or mouth if your hands are not clean.

Face coverings

You must wear a face covering (unless exempt) in the following indoor settings (a list of examples for each is included in the brackets):

Please note – some of these venues will be closed due to tier 3 restrictions

  • Public transport (aeroplanes, trains, trams and buses).
  • Taxis and private hire vehicles (PHVs).
  • Transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals).
  • Shops and supermarkets (places which offer goods or services for retail sale or hire).
  • Shopping centres (malls and indoor markets).
  • Auction houses.
  • Premises providing hospitality (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink (see exemptions) from 24 September.
  • Post offices, banks, building societies, high-street solicitors and accountants, credit unions, short-term loan providers, savings clubs and money service businesses.
  • Premises providing personal care and beauty treatments (hair salons, barbers, nail salons, massage centres, tattoo and piercing parlours).
  • Premises providing veterinary services.
  • Visitor attractions and entertainment venues (museums, galleries, cinemas, theatres, concert halls, cultural and heritage sites, aquariums, indoor zoos and visitor farms, bingo halls, amusement arcades, adventure activity centres, indoor sports stadiums, funfairs, theme parks, casinos, skating rinks, bowling alleys, indoor play areas including soft-play areas).
  • Libraries and public reading rooms.
  • Places of worship.
  • Funeral service providers (funeral homes, crematoria and burial ground chapels).
  • Community centres, youth centres and social clubs.
  • Exhibition halls and conference centres.
  • Public areas in hotels and hostels.
  • Storage and distribution facilities.

  • You are expected to wear a face covering before entering any of these settings and must keep it on until you leave unless there is a reasonable excuse for removing it. 

    You should also wear a face covering in indoor places not listed here where social distancing may be difficult and where you will come into contact with people you do not normally meet.

    Face coverings are needed in NHS settings, including hospitals and primary or community care settings, such as GP surgeries. They are also advised to be worn in care homes.

    For more information visit the government website.

    If you refuse to wear a face covering and do not have an exemption, a shop can refuse you entry and can call the police. The police have formal enforcement powers and can issue a fine of up to £100.

    Exemptions Include:

    • Young children under the age of 11
    • People with breathing difficulties
    • People living with a disability

    What is classed as a face covering

    A face covering is anything that covers your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind your head. The government advises against using a surgical mask or high grade personal protective equipment as simple face coverings are sufficient for people in their day-to-day activities, and they want to ensure there is enough stock available for professionals such as health and care workers who need them.

    Face covering guidance 

    • By wearing a face covering you are helping to protect others and controlling the spread of the coronavirus.
    • Face coverings can simply be a scarf or bandana, or if you feel creative you can make your own out of old t-shirts or fabric. Face coverings do not have to be surgical masks or respirators used by healthcare and other workers as part of personal protective equipment.
    • The key thing is that whatever you use covers both your mouth and nose and enables you to breathe safely. 
    • Please remember to wash your hands before putting the face mask covering on and taking it off, as well as washing it often.
    • It is really important that babies and toddlers under two do not wear a face covering. 
    • It may stop them being able to breathe properly and we urge parents not to do this. 
    • It's also important that anyone, young or old, who has a respiratory condition like asthma does not wear them. 
    • If people choose not to, or cannot wear a face covering, they can still help reduce the spread of the coronavirus by making sure they are regularly washing their hands. 

    Visitor attractions

    Under tier 3, visitor attractions remain closed.
    You can exercise or visit outdoor public places in groups of no more than six.  

    These are:

    Parks and countryside

    Public gardens (whether or not you pay to enter them), allotments


    If you are visiting one of these places, please check in advance that it is open.

    Council parks and playgrounds remain open for exercise but other amenities will be closed.

    Find our more here

    Outdoor play areas and parks

    Play areas are open. 

    Please remember the following to keep everyone safe: 

    Stick with six - do not socialise with more than six people

    Judge the risk of COVID-19 to you and your family before entering the play area

     Wash or sanitise your hands before and after using the play area and try not to touch your face while playing

    Remember to social distance from people outside of your bubble

    Supervise your children carefully 

    Refrain from eating and drinking in the play area

    If you or anyone in your family are showing symptoms of COVID-19 do not visit

    Public Transport

     If you are using public transport please plan your journey. Services are running at limited capacity and you should allow more time as services may be full. 

    You should pay by contactless, wash your hands before and after your journey and wear a face covering unless exempt. 

    Plan your journey here

Please practice good hand hygiene

Helpful advice:

The NHS has some simple advice to avoid catching or spreading COVID-19:

  • Wash your hands with soap and warm water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin straight away and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
Test and Trace

The Government has now launched its new national NHS Test and Trace service.

The scheme is designed so that anyone who develops symptoms of coronavirus can be quickly tested and alert people who they’ve had contact with. This will help to control the rate of reproduction (R), reduce the spread of the infection and save lives.

You can find out more information about Test and Trace here.

COVID-19: stay at home guidance

Official government guidance for households with possible coronavirus (COVID-19) infection: Household government advice

COVID-19: guidance for educational settings

Official government guidance for schools and other educational settings in providing advice about the novel coronavirus, COVID-19: Education government advice

Eating well during lockdown
Social distancing and protecting vulnerable people

Official government guidance on social distancing and for vulnerable people: More government advice

COVID-19: guidance for employees, employers and businesses

Official government guidance for employees, employers and businesses: More government advice

Support with your mental health and wellbeing

We understand that it is a worrying time and you might be experiencing additional pressure and anxiety. The NHS Every Mind Matters website has some really simple useful tips and advice to support good mental health. Helpful tips to support good mental health