We want to thank you for playing your part in following the guidelines and your patience. Please continue to follow the guidance to keep yourself and your loved ones safe.

Financial help

Get help with money, housing and jobs during coronavirus:

Advice during coronavirus - Wakefield Council

Domestic abuse support

It's a very uncertain time for many of us, but particularly for those in lockdown with an abusive partner. This is why domestic abuse remains a priority for us during the Coronavirus outbreak.

Find out about the support available: Domestic abuse - here to help - Wakefield Council

Vulnerable People

Some people will have been shielding for a number of months and may be anxious about returning to public spaces. If you see anyone who may need support, please help by directing them to a COVID-19 marshal.

Our friendly marshals are working in our towns and city centre and will be on hand to help anyone. They can also provide advice and general information.

Guidance for people at higher risk from Coronavirus can be found on the NHS website.

Disabilities and exemptions

Please remember not all disabilities and exemptions are visible when you are out and about. It is important to have patience, and show compassion and respect to everyone.

You can learn about non-visible disabilities here.

Take 5

While out and about, if you feel over-whelmed, anxious or need to step away from a busy area we have the 'Take 5' initiative where businesses, and other locations in the district, offer a quiet space for people, with staff trained for assistance.

Find out more by visiting: www.wakefield.gov.uk/sport-health-and-leisure/healthy-living/take-5.

Families and young people

Information and contact details for support services surrounding mental health and wellbeing for children, young people, and families.

Find out what support is available to children and families during lockdown below:


Families and young people support contacts
National Autistic Society

For impartial, confidential information along with advice and support for autistic people and their families and carers.

0808 800 4104



CALM (Campaign Against Living Miserably)

Help and support online to help against suicide.

0800 585858



Change Grow Live (CGL)

A confidential drug and alcohol service for young people using drugs and/or alcohol as a way to cope.

0808 169 8711




Free, anytime, day or night for help with any worry (under 19's).

0800 1111. If you're worried about a child

Call 0808 800 5000.



Combined Minds

A useful app to provide help for families and friends to support young people with their mental health. Available on your app store.



Doc Ready

Discover information and advice to help you prepare to talk to somebody about mental health, including a doctor.




A safe place to listen, share and be heard.



Family Action

Providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

0808 802 6666 or text 07537 404 282



Family Lives

Providing help and support to families who are struggling.

0808 800 2222




Emotional and practical support for LGBT+ people experiencing domestic abuse.

0800 999 5428



Heads Above the Waves

Online advice, support, and coping strategies for young people suffering from depression and self-harm.



Karma Nirvana

Supporting victims of honour-based abuse and forced marriage.

 0800 5999 247




Free, safe, and anonymous online support for 11 to 19 year olds.



Lone Parent Helpline

Information and advice on the key issues faced by lone parents, including maintenance, benefits, legal rights, and childcare.

0800 018 502


ManKind Initiative

Support for male victims of domestic abuse.

01823 334244




A safe and secure forum for teenagers to discuss any issues that are affecting their lives.




An anonymous online instant message service to support and improve the mental health and wellbeing of LGBTQ communities.



NCDV (National Centre for Domestic Violence)

Providing information, advice, and help for speedy protection against domestic violence.

 0800 970 2070 or text NCDV to 60777



PALS (Patient Advice and Liaison Service)

Offers confidential advice, support and information on health-related matters for patients, families, and carers.

0800 587 2108

Information and contact details for support services surrounding mental health and wellbeing for children, young people, and families.



Providing confidential suicide prevention advice.

 0800 0684141or text 0786 0039967



Prisoners' Families Helpline

Providing advice and support to the families of people in prison.

0808 808 2003



For confidential, non-judgemental information and support on domestic abuse.

0808 2000 247




Advice, tips, and counselling services to help your relationship stay healthy.

Telephone: 0300 100 1234




Support for if you are thinking about running away, if you have already run away, or if you have been away and come back.

116 000 (or free text)



Free, anytime support. Providing a listening ear, and emotional support.

116 123




Peer-to-peer communications for young people aged 14-19. A space for them to share their encouraging experiences through the use of blogs, stories, poetry and art.




Available for UK residents of any age, in need of crisis support.

Text Shout to 85258



Star Bereavement

Providing support for children and young people who have been bereaved.

01924 787384




Stay Alive

An app available to support those at risk of suicide or those worried about someone.



Stop It Now!

Access confidential advice and guidance on an appropriate course of action for those unsure or worried about their thoughts or behaviour towards children, or the behaviour of someone you know – adult or child.

0808 1000 900



Talking Therapies

Support and psychological services for young people aged 16 years or older who are registered with a GP surgery in the Wakefield District.

01924 234860



The Mix

Offers young people under 25, 1-2-1 chat plus advice and support on a range of issues.

0808 808 4994 or text THEMIX to 85258 for crisis support.



The Money Advice Service

Free and impartial money advice.

0800 138 7777



Victim Support

Emotional and practical support to anyone under 18 who has been affected by a crime

0300 303 1971



Wakefield Social Services

03458 503 503


Wakefield Council Coronavirus Helpline

For information or support related to coronavirus.

0345 8 506 506 (choose option 3)



Wakefield & District Domestic Abuse Service

Support for people who are experiencing abuse, and also for those who recognise that they are using abusive behaviours and want to make changes.

0800 915 1561 / 07899717771 /07876395460


Well Women Centre

Online support for young women aged 16 years or older for their health and wellbeing.




A new Wakefield district website to connect young people to activities and support to help them develop resilience, and manage life events and changes.



Winston's Wish

Giving hope to grieving children and supporting families through their support and advice.

08088 020021



Young Minds

Information and resources for children and young people, parents, and professionals about looking mental health and wellbeing.

Text YM to 85258 for urgent help. Parents can call the helpline on 0808 802


Community Hubs

If you need help in your local area you can contact your Community Hub.

They have volunteers and a range of support to help you and work with the Council to support communities during this crisis. We will add to this list as more Hubs are set up.

Please only contact the Hub in your area as they are going to be very busy. You can ring or email.

Contact us

Customer Services

Wakefield Council
Wakefield One
PO Box 700

0345 8 506 506