Wakefield and Kirklees Local Contact Tracing Service

​Wakefield Council and Kirklees Council have launched a Local Contact Tracing Service for residents of both areas.

The service works alongside national NHS Test and Trace to make sure we can trace the contacts of anyone who tests COVID-19 positive as quickly as possible. This will help stop the spread of COVID-19 in our local communities.

Evidence from other areas suggests that local people contacting local residents is a lot more effective than the national Test and Trace service.

If the national NHS Test and Trace cannot reach people testing positive in Wakefield and Kirklees quickly, their details will be passed to the Local Contact Tracing Service to get in touch with them.

Local contact tracers will try to directly contact people to provide advice and support, and to gather details of their close contacts. They can also advise people who have tested positive and their contacts about how to get practical support if it is difficult for them to self-isolate.

 


FAQ – Local Contact Tracing Service


Q. What's the difference between NHS Test and Trace and the Local Contact Tracing Service?

A. Both services do the same job of contacting people who have tested COVID-19 positive and gathering information about their close contacts. They work together to ensure we can reach as many people as possible.

The Local Contact Tracing Service will contact you if you have tested positive and NHS Test and Trace have been unable to reach you.

Q. Will both services contact me?

A. Only one service should contact you. NHS Test and Trace will only pass your details to the local authority if they cannot reach you through the national system. 

Q. Is it legally binding if I am told to self-isolate by the Local Test and Trace service?

What about my employer?

A. You and your contacts must self-isolate if instructed to do so by the Local Contact Tracing Service in the same way as if you are instructed to do so by NHS Test and Trace. If you require evidence of this for your employer or to claim support, an instruction from the LCTS will be equally valid. 

Q. What should I do if I have been contacted by NHS Test and Trace because I was in close

contact with someone who has tested positive for coronavirus?

A. There are three actions that you will need to take.

First, you must self-isolate for 10 days from your last contact with the person who has tested positive. It is really important to do this even if you do not feel unwell because, if you have been infected, you could become infectious to others. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000. Your household does not need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and hand washing and avoid contact with you at home.

Second, you should get in touch with the national NHS Test and Trace service using the details they have provided via text, email or phone.

Third, if you develop COVID-19 symptoms, all other members of your household must self-isolate immediately at home for 10 days and you must get a test to check if you have COVID-19.

You can order a test online, or if you have difficulty using the online system please call us on 01924 22 44 97 to arrange a test.

If your test is positive, you must continue to stay at home for at least 10 days and we will get in touch to ask about your contacts since they must self-isolate. If your test is negative, you must still complete your 10-day self-isolation period because the virus may not be detectable yet – this is crucial to avoid unknowingly spreading the virus.

Q. What should I do if I develop symptoms of coronavirus?

A. There are four actions you will need to take.

First, you should isolate immediately for at least 10 days. Anyone else in your household must isolate for 14 days from when you started having symptoms.

Second, get a test. You can order a test online. If you have difficulty using the online system please call us on 01924 22 44 97 to arrange a test.

Third, if your test is positive, you must complete the remainder of your 10-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000.

If your test is negative you will no longer be required to self-isolate, though you may wish to do so if you still feel unwell and have symptoms similar to coronavirus. If your test is negative, other household members no longer need to self-isolate, though you may wish to do so if you still feel unwell and have symptoms similar to coronavirus. If your test is negative, other household members no longer need to self-isolate.

Fourth, if you test positive for coronavirus, NHS Test and Trace will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond quickly and accurately so that advice can be given to those who need it. You will be told to do this online via a secure website or you will be called by a national NHS contract tracer

If NHS Test and Trace contact tracers cannot contact you for 24 hours, they will pass your details to the Wakefield and Kirklees Local Contact Tracing Service who will contact you as soon as possible. If we are unable to contact you by phone we may make a home visit. 

Q. If I develop symptoms should I tell my friends or will you?

A. If you develop symptoms, you may wish to alert the people with whom you have had close contact over the last 48 hours. You should tell them that you might have COVID-19 but are waiting for a test result.

At this stage (until the test result is known), those people do not need to self-isolate, but they should take extra care in practising social distancing and good hygiene, like washing their hands regularly. They should also watch out for their own symptoms.

If you test positive then people with whom you have had close contact in the 48 hours before symptoms can begin self-isolation immediately. They do not need to wait to be contacted by NHS Test and Trace or the LCTS.

You may want to write down your recent close contacts when you take a test so that you have them to hand if you test positive.

Q. What is a close contact?

A. All household members of someone who has tested positive must self-isolate for 14 days from the start of the person's symptoms.

Other close contacts are likely to be people who have been within 2 metres of the person testing positive for more than 15 minutes, or within 1 metre for more than 1 minute, or sharing a small space (for example, car sharing).

For further information please read the government guidance.

Q. If I get contacted but I do not have symptoms, do others in my house have to also                       self-isolate?

A. Your household does not need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and hand washing and avoid contact with you at home. If your test is positive, you must continue to stay at home for at least 10 days and we will get in touch to ask about your contacts since they must self-isolate.

Q. If someone turns up at my door how will I know they are legitimate?

A. Anyone from the Local Contact Tracing Service will only ever ask to speak to you on the doorstep, maintaining social distance.  If someone turns up at your door and says they are from the national or local test and trace service, do not let them in. Please call us on 01924 482119.

If you want to check whether someone is legitimate, please call the Local Contact Tracing Service on 01924 482119. If we did send someone to your home we will tell you the name of the person and you can check this against their official identification badge. 

Q. What are the operating hours of the Local Contact Tracing Service and how do I get

touch if I need to?

A. The service operates every day from 1pm to 8pm. The team can be contacted at LCTS@wakefield.gov.uk and 01924 482119 for residents of both Kirklees and Wakefield district.