Wakefield Council services affected by coronavirus

We're working with partners across the district including the NHS, Public Health England and other public sector organisations, to support the national effort to deal with the coronavirus..

Here you'll find information on the latest Government help and NHS advice as well as information on any changes to council venues or services, as well as the support we can offer you. 

Please note this is a rapidly changing situation so please check regularly for updates. Thank you. 

Adult Education

Following the Government Guidelines Step 1 Road Map, Adult Education in Wakefield have been able to return to traditional, face to face, classroom learning in their centres, for adults from 8th March 2021. Their provision also offers a range of different learning methods to choose from which include blended learning, distance learning and online learning dependent on your requirements and current skill level.

Find out more: https://www.wakefield.gov.uk/jobs-and-learning/adult-education

Contact the team:

Allotments, Castles, Leisure venues, Libraries, Markets, Museums

There may be changes in keeping with government guidelines. Please click on the links below for updated information.

Bin collections and household waste recycling centres

Bin collections will continue as normal. Household Waste Recycling Centres will remain open for essential waste.

Please check our web page for further details.

Burial and Cremation services

Weddings, civil partnership ceremonies, wakes and other commemorative events will be able to take place for up to 15 people (anyone working is not included in this limit), including in indoor venues that are permitted to open or where an exemption applies. Wedding receptions can also take place for up to 15 people, but must take place outdoors, not including private gardens

Funerals are allowed with limits on attendance, and must only take place in COVID-secure venues or in public outdoor places. The venue manager or event organiser must take the required precautions, including the completion of a risk assessment.

Funerals can be attended by a maximum of 30 people and may take place indoors. Linked religious, belief-based or commemorative events, such as wakes, stone settings and ash scatterings can also continue with up to 6 people in attendance.

Please note: 16 mourners can attend funerals at Wakefield Crematorium and up to 14 mourners can attend funerals at Pontefract Crematorium.

This is lower than the Government's rule of 30 however, as these services take place indoors and due to social distancing, we can only allow the number of attendees stated above

Anyone working is not counted in these limits. Social distancing should be maintained between people who do not live together or share a support bubble.

Care homes
  • Guidance on visiting residents in a care home and other settings click here.

Children’s centres

  • Children's centres are re-opening in a phased manner- please check our website here for contact details.

Coroner's Service
Customer Access Point

The Customer Access Point in Wakefield One is closed. You can do most transactions can be done online through My Account or by telephone.

Help with money, housing and jobs during coronavirus

We appreciate that this is a challenging time for everyone. We know that it's having a significant impact on people financially and is affecting many individuals, businesses and the local and national economy.

We're here to support our residents and businesses as much as we can, and we encourage you to contact us if you're struggling to pay your bills.

Find out more here.

NHS information in other languages

Doctors of the World in conjunction with the Red Cross, Migrant Help and Clear Voice have translated NHS COVID 19 information in many languages including Polish and Urdu.

See it here


Schools are now re-open for all pupils, with twice-weekly testing in place at secondary schools and colleges to lower the risk of COVID-19 transmission. Find out more: https://www.gov.uk/coronavirus/education-and-childcare


The Licensing Department is open for business by phone or by email

Please see details on our Licensing web page. 

Direction made under The Health Protection (Coronavirus, Restrictions) (No.3) (England) Regulations 2020 (no.2020/750), regulation 5(1)

Revenues and Benefits

Payments for revenues and benefits can also be made at the Post Office or at any Paypoint across the district. Customers wishing to post their requested documents can do so by using the external mailbox at County Hall, Bond Street, Wakefield WF1 2QW. 

Council Tax

We have had to make changes to the way we work in response to the impact of the coronavirus outbreak which are detailed on our Council Tax during the coronavirus pandemic page. 


The elections team is operating an email service – you can contact them at elections@wakefield.gov.uk

Land Charges

You can contact the service by calling 01924 305260 or email landcharges@wakefield.gov.uk


Step-up is offering a telephone service for customers. Existing customers will continue to receive the support they have been promised where this doesn't involve group programmes.

New customers should call 01924 303334 where they will be referred to an adviser who will then work with them on a regular basis by telephone. Please visit our Step Up page for more information.

Support for Business in Wakefield

We recognise our local businesses are facing a challenging and uncertain time as we all consider the effects of the coronavirus outbreak.

We are extremely proud of our local economy and value all the businesses that make Wakefield the unique, vibrant place it is.

See our business page for how we are supporting businesses.

Taking care of Business – supporting Unpaid Carers.

We recognise our local businesses are facing a challenging and uncertain time as we all consider the effects of the coronavirus outbreak.

We are extremely proud of our local economy and value all the businesses that make Wakefield the unique, vibrant place it is.

See our business page for how we are supporting businesses.

Taking care of Business – supporting Unpaid Carers.

Since the outbreak of the COVID-19 pandemic, more people than ever are providing care unpaid for their elderly, sick or disabled family or friends.

Previously it was estimated that 1 in 7 staff were juggling work and unpaid care. New research by Carers UK suggest that nationally a further 4.5 million people have become carers since the outbreak began, therefore numbers of working carers will now be significantly higher.

As employers begin to safely reopen workplaces to staff, it is more important than ever that they know how to support unpaid carers to balance work alongside crucial caring responsibilities.

Wakefield Council have produced access to free information and resources to help employers to support working carers in the workplace. http://www.wakefield.gov.uk/health-care-and-advice/public-health/caring

The Migrant Information Hub

The Migrant Information Hub has been created to support people with different migrant backgrounds to stay safe, connected and informed during COVID-19 times and to help reduce the harmful impacts of Coronavirus on Yorkshire and Humber and on people's lives.

Find out more: https://migrantinfohub.org.uk/

Wakefield and district Carers Current Service Offer

Are you a Carer? Sometimes it's difficult for people to recognise themselves as a carer. But if you give support to a family member, a partner or friend who has an illness, disability, learning disability, is frail/elderly, has a mental health condition, or problems with alcohol and substances then you are providing unpaid care.

Wakefield & District Carers Service is still very much open for business, but like all services just now, they're working differently. The service is offering remote information, advice and support for unpaid carers by telephone and are offering some virtual groups. The service is still here to support unpaid carers at this difficult time.

Wakefield & District Carers Service can offer the following:

  • Someone to listen, and help you make decisions and choices
  • Advice and information about services/support available for you and/or the person you care for
  • Benefits guidance and support
  • Support at meetings that are relevant to your caring role
  • Support with thinking about the future and contingency planning
  • Support when you are caring for someone at home, or when the person you care for is in hospital or a care home
  • Advise you about our carer support groups (we have a group for working carers too!)
  • Inform you about the benefits of registering as a carer with your GP
  • My Time Grant to support carers to take a break, help fund a hobby or even a treat
  • Quarterly newsletters to keep you up to date with things that are relevant to you as a carer. 

    Please contact us if you feel that you need our support: Telephone: 01924 305544 Website: www.carerswakefield.org.uk

    We have free digital resources for carers in Wakefield – follow this link for information: http://www.wakefield.gov.uk/health-care-and-advice/digital-resource-for-carers

Wakefield Register Office (Birth, Marriage and death)

Registrars' services remain open for appointment only to register a birth or give notice of a marriage or civil partnership. Death registration appointments will continue via telephone.

Funerals can continue with up to 30 mourners, the number of people able to attend weddings, receptions and commemorative events such as wakes will rise to 15 in venues that are permitted to open, dependent on the size of the venue.

See the latest official information and advice from the government

Find out more

Find out how to protect yourself or check if you need medical help on the NHS website

Find out more

Contact us

Customer Services

Wakefield Council
Wakefield One
PO Box 700

0345 8 506 506