than 3,200 staff are providing essential care and support to the most
vulnerable people in the area, with many going above and beyond their usual
roles to help others, at this unprecedented time.
in a variety of settings, carers provide home based care for more than 1,200
people, extra care services for 65 people and support to 1,800 people in care
learning disability and mental health services are provided to 188 people in
special care homes, 426 people in supported living accommodation and the short
breaks service has 64 people using the service in the district.
Council has received excellent feedback about the actions of dedicated care
staff from families whose relatives rely on the care sector to keep their
loved-ones as safe and well cared for during the restrictions.
Denise Jeffery, Leader of Wakefield Council said: “Caring for vulnerable people
is a priority and especially so during this unprecedented situation. Key
workers in care homes can too easily be forgotten, but we want to celebrate and
thank them for their hard work and commitment in challenging circumstances.
have been hearing great reports about our many dedicated carers and I am very
grateful and thank everyone for the amazing work they are doing.
is also very positive to see how our local communities are supporting these
wonderful staff and all the work they are doing.”
Council is working in partnership with the care sector to actively offer
support and reassurance at this difficult time.
has created an emergency hub for care providers to contact the Council to
discuss any issues they are facing.
financial support of £2m has been offered to the providers the Council works
with, such as care homes, to help them with increasing costs.
hub team have been delivering Personal Protective Equipment (PPE) to providers
who are running short or having difficulties in accessing what they need.
far over 100 deliveries of PPE equipment have been made to the care sector and
the team have delivered 3,600 lanyards to help key workers to be identified
when they are out and about across the district.
Jeffery added: “We are very proud of everyone working in the care sector
in our district during these exceptional circumstances. We shall continue to
work together to support our incredible carers to deliver this exceptional
of Woolley is a care home with a contract with Wakefield Council to look after
people with dementia and is also home to residents who are privately funded.
this difficult time the focus is to keep residents’ safe, whilst ensuring they
can continue to do the activities they enjoy. Families are staying in regular
touch, often daily, by using mobile apps such as Facetime.
Vikki Banks, said: “We know that relatives feel awful not being able to visit
their loved ones, so we have adapted our way of caring so they can see their
loved ones and interact with them.
well as regular Facetime chats, we’ve had a number of birthdays and Facetime
has been a lovely way to share the celebrations and mark the occasion.”
home also has a Facebook group, filled with photos and videos of residents
enjoying activities such as gardening, singing and painting.
current situation has been really challenging but we have all pulled together
as a team,” said Vikki.” It’s about going the extra mile for our residents, and
looking at how we can best support them.”
home is in regular contact with the Council’s emergency hub, which provides
advise and support to all care home in the district. “They have been absolutely
fantastic in ensuring we as a team are supported and we can ask them for advice
if we need it,” added Vikki
have praised the team for keeping their family members safe and in good
Tennant and Barbara Lloyd’s mum, Enid Reynolds aged 89, is a resident. Linda
said: “It is very reassuring being able to Facetime her with the help of staff
who make it happen. She enjoys the gardening days and they are all doing the
NHS clap. On my birthday all the residents wished me a happy birthday which I
thought was lovely. You feel involved as we can see her every day and see that
she is happy.
added: “We’re in touch on Facetime every day, and one of the members of
staff has taken on hairdressing – and is doing their hair and nails. Our
mum looks wonderful.”
Moran, whose relative Doreen is a resident, said: “They are really good at
keeping us in touch and always go the extra mile. Doreen has always loved
gardening, and told them her favourite shrub is called ‘the bride’. Vikki has
bought one, and Doreen has chosen where it is planted – it shows how caring and
considerate they all are.”
Hawksley, whose mum Judy lives at the home, said: “The staff are wonderful,
being able to video call her means we see she’s well, happy and safe.
were especially great on her birthday as we couldn’t get to see her during
lockdown. But on Facetime we could see them giving her, her cake and singing to
her and this meant so much to us.”
Walton’s gran Joan Page is a resident and is impressed by how the staff are
managing the current situation. She said: “Everything is normal for the
residents and they are having a nice time. They are out in the garden growing
veg – in a way it’s like a summer holiday for them. I cannot praise the staff
enough they are so caring and kind.”
community in and around Hazel Garth Care Home, have shown their support for
staff and residents at this challenging time.
and biscuits have been left anonymously on the doorstep of the Wakefield
Council care home, which cares for people with dementia.
from wellwiishers have also arrived, and local groups such as Warwick Ahead,
Neighbourhood Watch and Warwick Group, have donated gifts such as flowers for
residents to arrange and painting by numbers for kits for creative sessions.
Tina Payne said: “We have been overwhelmed by the response of the community,
who appreciate our wonderful staff and the care they give to residents.
have been willing to work flexibly and to cover shifts if others have to
isolate for family reasons, which means we can deliver the care our residents
are keeping in touch with relatives via whatsapp and a closed Facebook group.
added: “The support has been amazing, thanks to everyone who’s got in touch."