Other ways to get in touch
You can access a lot of our services online and in MyAccount
The benefits of registering for MyAccount are:
- It’s quicker and easier
- Receive faster responses to your requests
- Track the progress of your requests
- Get information about your neighbourhood
Other ways to get in touch
Email
customerservices@wakefield.gov.uk
Secure Email System
We take our obligation to protect our customer’s information seriously at all times. As email is rapidly becoming the preferred method of communication, you can now send confidential information to us by email. The system we use is a web-based product called Cryptshare.
Phone
0345 numbers are charged at the same rate as standard landline numbers. If your phone tariff offers free calls to landlines, calls to 0345 numbers will also be free.
General Council enquiries - 0345 8 506 506
You can call our Customer Service Centre 24 hours a day, 7 days a week
Council Tax and Benefits - 0345 8 504 504
For general enquiries about council tax and benefits during office hours
Social Care Direct - 0345 8 503 503
For enquiries about health and social care issues, 24 hours a day, 7 days a week
Difficulty with hearing - Typetalk calls welcome
From a textphone dial: 18001 0345 8 503 503
From a telephone dial: 18002 0345 8 503 503
Visit us
We're in Wakefield One, on Burton Street, Wakefield, WF1 2EB, behind the County Hall, open Monday to Friday: 8.30am - 5pm
If your sat nav shows WF1 2EB as an out-of-town location try
WF1 2DA instead