Report a problem with traffic lights or signals
Before you start
If there has been an accident in the last 12 hours at the traffic lights or signals you are reporting a problem with, please call the contact centre on the number below as a matter of urgency instead of filling this form in.
Please ring our contact centre on 03458 506 506 if it's an urgent problem like the ones listed here:
Lights are stuck on red
Lights are off altogether
More than one red lamp is out
A signal head is twisted, loose or damaged
A signal head, pole or other equipment has been hit and damaged
Continue to the form if:
- A single lamp is out
- More than one lamp is out
- Lights are not working properly
- Lights are causing queues or congestion
- The green arrow does not come on
- There are problems with pedestrian crossings
What we need to know
- The type of lights or signals (permanent or temporary)
- Where the signals are
- What the problem is
- If you've told the Police and a log number if you have one
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