Report a missed bin collection
Before you start
Your bin collection may have been missed because of the following reasons:
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- You need to put your bin out before 7am on your collection day. If you put it out later, you may miss the collection.
- If the bins for the rest of your street haven't been collected, the collection may be running late. Please wait until the end of the day to report a missed collection
- If your rubbish has been missed several times, the collection team may not have seen your rubbish. If this has happened, please contact customer services on 0345 8 506 506 so we can check where you normally leave your rubbish for collection.
PO Box 700
0345 8 506 506