Report an alleged breach of planning
The council takes breaches of planning control very seriously and relies, in part, on the public reporting any suspected breaches of planning control. Most of our complaints come from neighbours or Councillors, as well as from officers.
You can report a planning breach online or contact the Planning Enforcement Team.
What information do you need?
It is helpful if you can provide as much information as possible, including:
The address of the land or building of the alleged breach
Owner and occupier of the site of the alleged breach (if known)
Enforcement complaint and details of any problems of the alleged breach including when the activities started
Your contact number
These details are kept confidential and are not made known to the person who carried out the breach. If however you wish to remain anonymous we respect your rights, but we will be unable to provide you with any further information on the progress or outcome of our investigations.
We do not normally investigate an anonymous complaint unless we consider the subject of the complaint to merit urgent attention, such as a potential threat to a listed building or protected trees. We will use our discretion on whether anonymous complaints will be investigated.
How quickly will my complaint be investigated?
We take all allegations of possible breaches of planning control seriously and will investigate complaints as quickly and thoroughly as possible.
We will normally initiate an investigation of a case within 10 working days. As we will normally contact the landowner/contravener and make arrangements to visit the site at a mutually convenient where it is not possible to view from the public highway and take measurements and photographs as necessary to support our investigation. We may wish to visit you to assess the effect the alleged breach is having upon your amenity.
If we consider the breach to be more serious we will investigate it immediately, such as a potential threat to a listed building or protected trees.
We will notify you if an appeal is lodged against an enforcement notice or other notice and also if we receive a retrospective planning application. We will ask if you wish to submit additional information or appear at an inquiry/hearing to support the council’s case.
However if formal action is taken it may not be possible for us to keep your complaint confidential for example if we have rely upon your photographic or diary evidence.
The strength of local support can be crucial to the council’s case. However you should be aware that at this point any representations you make will become available for public inspection, including inspection by the site owner, appellant and any legal representatives.