Housing for Vulnerable Adults
The Housing Needs Service (formerly known as the Vulnerable Adults Service or Open Door Project) is a Council service for people who are homeless, threatened with homelessness or in housing need.
We aim to provide:
- advice, assistance and support to prevent homelessness
- temporary/emergency accommodation to those who we have a statutory duty to house
- a safe temporary living environment with access to resettlement support
- support to people to enable them to live independently in their own, permanent accommodation
To help you in your search for a home please download the housing factsheets covering:
If you require supported accommodation or support to help you keep your existing accommodation you may be referred into a Housing Related Support Pathway.
For further information on the pathways and the providers please download the Pathway and Eligibility Information.
Should you wish to be considered for a referral into one or more of the pathways please contact one of the chosen pathway provider or the Single Point of Access at the Housing Needs Service.
|Monday - Wednesday||9am - 4pm|
|Thursday||10am - 4pm|
|Friday||9am - 4pm|
|Phone lines - 01924 304 360, 304 362|
|Monday - Wednesday||8.30am - 5pm|
|Thursday||10am - 5pm|
If you are homeless and need help outside of the times above, an out of hours service for emergencies is provided by Social Care Direct on 0845 8 503 503 or by visiting a police station.
Public Authorities – Duty to Refer