Social Care Direct

You can contact Social Care Direct by

​Accessing Adult Social Care

You should contact Social Care Direct first if you or someone you know appears to need adult social care services in Wakefield.

Social Care Direct will make an assessment by asking questions over the phone. This gives the customer service adviser all relevant information to consider the help you might need.

If appropriate, your details will be passed to a community social work team to look at your social care needs. This w​ill include a visit to your home by a social worker.

If we don't think you need a social care assessment, we will give advice and information about what other agencies and support groups can offer.

If you are worried about the safety or well-being of an adult at risk or older person please contact Social Care Direct. They will deal with your concerns and offer advice and support about what to do.

You do not need to give your name - you can make an anonymous referral.

About the Referral Form

  • This form is to be completed by representatives of organisations in the statutory, voluntary and private sector. Please provide as much information as possible stating clearly the reason for the referral.
  • This form is for services for adults (aged 18 plus) and older people, but not for children.
  • We have taken measures to protect the confidentiality and security of the information you provide.
  • Go to the online referral form

Contact us

Social Care Direct

Fax: 01924 303455
Minicom: 01924 303450 (type talk welcome)

0345 8 503 503