Thursday, January 8 2009
A to Z
 A to Z Index 
ABCDEFGHIJKLMNOPQRSTUVWXYZA to Z

How to use our complaint procedure

We want to know if we're getting it right.

Your views are important to us.  If we are doing something well then please tell us about it.  If we aren't, we want to put things right.

We will look into your issue quickly and give you a prompt response.  We will put things right for you if we can and use what you tell us to improve our services for everyone.

To make sure the council can help with your complaint please check the complaints we cannot deal with link below.


Making a complaint or compliment
Customer advice on how to contact the Council to make a compliment, comment or complaint
Claims against the Council
Contact details for Insurance Claims against the Council
Complaints we cannot deal with...
There are some complaints we cannot deal with - complaints about social services, schools or councillors - but we will make sure we put you in touch with the right person or organisation.
Complaints about Council Houses
Contact details for Wakefield and District Housing (WDH)
Contact us
Contact the Complaints Team
Online FormsThere is 1 Online Form in this section