The health and safety team respond to various enquiries and incident notifications including:
Requests for advice - e.g. from businesses, safety representatives and employees
Business support officers offer free and impartial health and safety advice
Accident, ill health and incident reports
Statutory Notifications - e.g. lifting and pressure equipment reports, asbestos removal, cooling towers.
Certain licence applications e.g. tattooing, ear piercing and electrolysis
In accordance with Government guidance the team apply risk based incident selection criteria and a risk based approach to complaint handling (based on those developed by the HSE). This means that all requests will be considered with regard to level of risk, severity etc. and responses can range from no immediate action to a phone call or letter through to a full investigation or inspection.
Typical subjects of complaint include:
Poor workplace conditions
Unsafe equipment or working practices
Welfare issues e.g. provision of rest rooms, toilet facilities, working time
Smoking in the workplace
Sunday Trading Laws
The identity of a complainant will be treated as confidential and will not be revealed to an employer however we will request contact details in order to obtain relevant information and to feedback following any investigation.
The following statutory notification forms are available to download here
On line advice for business can be found at: http://www.hse.gov.uk/simple-health-safety/index.htm