Request a new or replacement bin

Before you start

New bins, including new bins for new house builds, and bins that are reported as missing or stolen cost £20.40 for each replacement bin. This charge is a contribution to the full cost of a new bin and delivery is free.

We will try to repair bins that are damaged during collections or through general wear and tear. If we can’t, we will replace the bin for free.

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You can order household waste, recycling and garden waste bins using this form.

Other information

You can buy your own bin as long as it conforms to the EN840 standard and is the same as the ones we provide.

If your bin is constantly being stolen, you need to report it to the police on 101.

WDH residents

If you live in a WDH property you will need to contact WDH on 0345 8 507 507. They will then arrange for a bin to be delivered. Please continue with your order if you require a temporary bag collection.