Coronavirus information

Responding to Government changes

The Government has announced new national restrictions, in response to the rising number of Covid-19 cases and the critical need to reduce the spread of the virus.

It is crucial that we all respond to this situation and take any necessary action to continue supporting the national effort to tackle the pandemic.

These new measures will come into force over the next few days and apply to everyone in this district. The national restrictions include:

From Wednesday 23 September - office workers who are able to work from home should do so and the requirement for customers to wear face coverings will be extended to all users of taxis and private hire vehicles.

From Thursday 24 September  - measures including the following will be introduced:

  • pubs, bars and restaurants must operate table-service only, except for takeaways
  • hospitality venues must close at 10pm (which means closing, not last orders). The same will apply to takeaways, although deliveries can continue
  • the requirement to wear face coverings will be extended to include retail staff and staff and customers in indoor hospitality, except when seated at a table to eat or drink
  • covid-secure guidelines will become legal obligations in retail, leisure, tourism and other sectors.

From Monday 28 September - a maximum of 15 people may attend weddings, while 30 may attend funerals. Business conferences, exhibitions and large sporting events will not be reopened from 1 October.

Act NOW to reduce to the spread of the coronavirus

The number of people testing positive for COVID-19 in the district is rising. Please take action now and follow the key advice to reduce the spread of the virus and help avoid local restrictions.

COVID-19 remains a very real threat to our health and the health of our family, friends and colleagues.

Please do not underestimate the positive impact you can make by following these five simple rules:

  • Maintain regular handwashing HANDS
  • Wear a face covering, if you can, in any enclosed public space FACE
  • Maintain social distancing, wherever possible SPACE
  • Avoid any hugging or close contact with anyone outside your household
  • Avoid car sharing with anyone outside your household, if you can

Look out for symptoms. If you have any sign of a high temperature, new continuous cough or loss of taste or smell, please take action now, by isolating immediately and getting a test by visiting nhs.uk/coronavirus or calling 119.

The national test and trace system is experiencing high demand so please do not get a test unless you have symptoms. Find out more about test and trace here

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Key Messages for our residents

Stay alert. Control the virus. Save lives 

Face coverings

You must wear a face covering (unless exempt) in the following indoor settings (a list of examples for each is included in the brackets):

  • public transport (aeroplanes, trains, trams and buses)
  • taxis and private hire vehicles (PHVs)
  • transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals)
  • shops and supermarkets (places which offer goods or services for retail sale or hire)
  • shopping centres (malls and indoor markets)
  • auction houses
  • premises providing hospitality (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink (see exemptions) from 24 September
  • post offices, banks, building societies, high-street solicitors and accountants, credit unions, short-term loan providers, savings clubs and money service businesses
  • premises providing personal care and beauty treatments (hair salons, barbers, nail salons, massage centres, tattoo and piercing parlours)
  • premises providing veterinary services
  • visitor attractions and entertainment venues (museums, galleries, cinemas, theatres, concert halls, cultural and heritage sites, aquariums, indoor zoos and visitor farms, bingo halls, amusement arcades, adventure activity centres, indoor sports stadiums, funfairs, theme parks, casinos, skating rinks, bowling alleys, indoor play areas including soft-play areas)
  • libraries and public reading rooms
  • places of worship
  • funeral service providers (funeral homes, crematoria and burial ground chapels)
  • community centres, youth centres and social clubs
  • exhibition halls and conference centres
  • public areas in hotels and hostels
  • storage and distribution facilities
  • You are expected to wear a face covering before entering any of these settings and must keep it on until you leave unless there is a reasonable excuse for removing it. 

    You should also wear a face covering in indoor places not listed here where social distancing may be difficult and where you will come into contact with people you do not normally meet.

    Face coverings are needed in NHS settings, including hospitals and primary or community care settings, such as GP surgeries. They are also advised to be worn in care homes.

    For more information visit the government website. 

    If you refuse to wear a face covering and do not have an exemption, a shop can refuse you entry and can call the police. The police have formal enforcement powers and can issue a fine of up to £100

    Exemptions Include:

    • Young children under the age of 11
    • People with breathing difficulties
    • People living with a disability

    What is classed as a face covering

    A face covering is anything that covers your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind your head. The government advises against using a surgical mask or high grade personal protective equipment as simple face coverings are sufficient for people in their day-to-day activities, and they want to ensure there is enough stock available for professionals such as health and care workers who need them.

    Face covering guidance 

    • By wearing a face covering you are helping to protect others and controlling the spread of the coronavirus.
    • Face coverings can simply be a scarf or bandana, or if you feel creative you can make your own out of old t-shirts or fabric. Face coverings do not have to be surgical masks or respirators used by healthcare and other workers as part of personal protective equipment
    • The key thing is that whatever you use covers both your mouth and nose and enables you to breathe safely. 
    • Please remember to wash your hands before putting the face mask covering on and taking it off, as well as washing it often.
    • It is really important that babies and toddlers under two do not wear a face covering. 
    • It may stop them being able to breathe properly and we urge parents not to do this. 
    • It's also important that anyone, young or old, who has a respiratory condition like asthma does not wear them. 
    • If people choose not to, or cannot wear a face covering, they can still help reduce the spread of the coronavirus by making sure they are regularly washing their hands. 
Test and Trace

The Government has a free national NHS Test and Trace service in place. 

The scheme is designed so that anyone who develops symptoms of coronavirus can be quickly tested and alert people who they've had contact with. This will help to control the rate of reproduction (R), reduce the spread of the infection and save lives.

If you have Covid-19 symptoms, get a test. It's really important that anyone with Covid-19 symptoms can get a test. This will help us stop the spread of the virus.

The main symptoms of coronavirus are: a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste. Most people with coronavirus have at least one of these symptoms.

If you don't have Covid-19 symptoms, do not come forwards for a test – you could be taking a test away from someone who really needs it. Only if you have one of the three symptoms should you book a test.

If someone in your household starts to have symptoms, then that person must get tested and the rest of the household should self-isolate with them whilst they wait for the results.

If you or other members of the household don't have symptoms, then you should not get a test – only people with symptoms should get tested.

The vast majority of people who are tested in person get their results the very next day. Full guidance on self-isolation is available on gov.uk.

If you are self-isolating or in quarantine, then a negative test result does not mean you can end isolation early. The virus can take time to develop and so a test early on does not prove that you won't go on to develop the virus. That means you could still be at risk of spreading the disease to other people.

If you have symptoms and need to book a test, you can do this online here or by ringing 119. Please don't call 111 about testing as the NHS need to make sure that 111 is protected for people who are ringing about other medical and health issues.

Please remember that tests for coronavirus are free. No one from NHS Test and Trace will ever ask you to pay for a test. You will also NOT be asked to provide: 

  • any passwords 
  • bank account details 
  • pin numbers 

You can find out more information about Test and Trace here.

We have now published a Test and Trace Local Plan for Wakefield. 

Weekly COVID-19 data

Wakefield Council is publishing a weekly dashboard to keep residents up to date with the most recent COVID-19 data for the district.

Welcome back to Wakefield

We have been working hard to make things safe for your return in a number of areas. This webpage sets out the changes we have made and asks you to play your part by following our guidance.

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Council services affected by Coronavirus

We're working with partners across the district including the NHS, Public Health England and other public sector organisations, to support the national effort to deal with the coronavirus.

Here you'll find information on the latest Government help and NHS advice as well as information on any changes to council venues or services, as well as the support we can offer you. 

Please note this is a rapidly changing situation so please check regularly for updates. Thank you. 

Activities for families

Being at home with the people you live with can be great fun. But it can also lead you to be conscious of activities to do to keep everyone occupied, as well as seeking helpful information and support around your families health and wellbeing.

That’s why we developed the Wakefield Families Newsletter. It’s full of content and activities we think you’ll find useful; whether it is inspiration for things to do indoors, fun foodie activities, or advice around routines and things like sleep – we’ve got you covered.

Download the Summer newsletter here

Download the June newsletter here.

Download the May newsletter here.

Download the April newsletter here.

Adult Education

The Adult Education Service has continued to support more than 550 of our residents to complete their learning and are now supporting them to take their qualifications and assessments.

The centre remains closed to the public at this time while we make it Covid-19 Secure to enable our residents to come back to classes with confidence from September 2020.

While we work to make sure you can return, we are taking enrolments for our Autumn term courses. You can find details of how to enrol at www.wakefield.gov.uk/jobs-and-learning/adult-education and download the 2020 Course Guide.

Allotments, Castles, Leisure venues, Libraries, Markets, Museums

These premises are open but there may be changes in keeping with government guidelines. Please click on the links below for updated information.

Bin collections and household waste recycling centres

Normal service has resumed.

Please check our web page for further details.


Burial and Cremation services

Burials and cremations have resumed but there are important changes in keeping with government guidelines. Please see details by clicking on the links below.

Care homes
In line with government guidelines, and in order to keep residents safe, visitors to care homes in the district were not permitted from 23 March 2020.

Although the restrictions have now been lifted, care home residents remain vulnerable to Covid-19. If you are planning to visit a care home, please do so by following the Covid-19 secure measures in place. Please contact the relevant care home for details. 

Children’s centres

The following children’s centres are re-opening in a phased manner from 1 September:

  • Oakhill
  • Butterflies
  • Pomfret
  • Kendal Drive
  • Cedars
  • Castle
  • Sunbeam
  • Stanley

Havercroft Children’s Centre will remain closed to the public until further notice as major works are underway.

All sessions and work with families will be given on an invitation only basis, due to social distancing guidelines and restrictions in numbers at each centre.Staff are available over the phone for advice and support. Please check out the website here for contact details. 
  
We will continue to closely monitor and act on the latest government guidance, and are working to restart services as soon as we safely can.

Customer Access Point

        

The Customer Access Point in Wakefield One is open for business by appointment only, however, most transactions can be done online through My Account or by phone and you may not need to come in.

In the first instance please telephone the relevant team which will decide whether they need to see you in-person. If you are coming in, please watch our video to see what to expect when you arrive for an appointment.

  • Licensing – 01924 302932
  • Revenues & Benefits - 0345 8 504 504
  • Other Council Services - 0345 8 506 506
Help with money, housing and jobs during coronavirus

We appreciate that the coronavirus outbreak is a challenging time for everyone. We know that it’s having a significant impact on people financially and is affecting many individuals, businesses and the local and national economy.

We’re here to support our residents and businesses as much as we can, and we encourage you to contact us if you’re struggling to pay your bills.

Find out more here.

NHS information in other languages

Doctors of the World in conjunction with the Red Cross, Migrant Help and Clear Voice have translated NHS COVID 19 information in many languages including Polish and Urdu.

See it here


Schools

All children and young people are being asked to return to school and college from the beginning of the autumn term. 

For more information on back to school, school transport, and staying safe visit here.

Licensing

The Licensing Department is open for business by phone, email or in-person by appointment only. Please see details on our Licensing web page.

Revenues and Benefits

Payments for revenues and benefits can also be made at the Post Office or at any Paypoint across the district. Customers wishing to post their requested documents can do so by using the external mailbox at County Hall, Bond Street, Wakefield WF1 2QW.

Council Tax

We have had to make changes to the way we work in response to the impact of the coronavirus outbreak which are detailed on our Council Tax during the coronavirus pandemic page.

Elections

The elections team is operating an email service – you can contact them at elections@wakefield.gov.uk  

https://www.wakefield.gov.uk/elections

Land Charges

You can contact the service by calling 01924 305260 or email landcharges@wakefield.gov.uk

Step-Up

Step-up is offering a telephone service for customers. Existing customers will continue to receive the support they have been promised where this doesn’t involve group programmes.

New customers should call 01924 303334 where they will be referred to an adviser who will then work with them on a regular basis by telephone. Please visit our Step Up page for more information.

Support for Business in Wakefield

We recognise our local businesses are facing a challenging and uncertain time as we all consider the effects of the coronavirus outbreak.

We are extremely proud of our local economy and value all the businesses that make Wakefield the unique, vibrant place it is.

See our business page for how we are supporting businesses.

Taking care of Business – supporting Unpaid Carers.

Since the outbreak of the Covid19 pandemic, more and more of people than ever are providing care unpaid for their elderly, sick or disabled family or friends.

Previously it was estimated that 1 in 7 staff were juggling work and unpaid care. New research by Carers UK suggest that nationally a further 4.5 million people have become carers since the outbreak began, therefore numbers of working carers will now be significantly higher.

As employers begin to safely reopen workplaces to staff, it is more important than ever that they know how to support unpaid carers to balance work alongside crucial caring responsibilities.

Wakefield Council have produced access to free information and resources to help employers to support working carers in the workplace. http://www.wakefield.gov.uk/health-care-and-advice/public-health/caring

The Migrant Information Hub

The Migrant Information Hub aims to offer useful information and resources to help migrants, and those supporting them, to stay safe, connected and informed, and to reduce the harmful impacts of coronavirus on our region and on people’s lives.

More information can be found here
Wakefield 0-19 Service (Health visiting, School nursing, FNP and 5-19 immunisations)

The 0-19 Service (Health Visiting, School Nursing, FNP and 5-19  Immunisations) have revised their service offer in line with government recommendations for  COVID-19. 

Please download a poster here for details of the temporary changes.

Wakefield and district Carers Current Service Offer

Are you a Carer? Sometimes it's difficult for people to recognise themselves as a carer. But if you give support to a family member, a partner or friend who has an illness, disability, learning disability, is frail/elderly, has a mental health condition, or problems with alcohol and substances then you are providing unpaid care.

Wakefield & District Carers Service is still very much open for business, but like all services just now, they're working differently. The service is offering remote information, advice and support for unpaid carers by telephone and are offering some virtual groups. The service is still here to support unpaid carers at this difficult time.

Wakefield & District Carers Service can offer the following:

  • Someone to listen, and help you make decisions and choices
  • Advice and information about services/support available for you and/or the person you care for
  • Benefits guidance and support
  • Support at meetings that are relevant to your caring role
  • Support with thinking about the future and contingency planning
  • Support when you are caring for someone at home, or when the person you care for is in hospital or a care home
  • Advise you about our carer support groups (we have a group for working carers too!)
  • Inform you about the benefits of registering as a carer with your GP
  • My Time Grant to support carers to take a break, help fund a hobby or even a treat
  • Quarterly newsletters to keep you up to date with things that are relevant to you as a carer.

    Please contact us if you feel that you need our support: Telephone: 01924 305544 Website: www.carerswakefield.org.uk

    We have free digital resources for carers in Wakefield – follow this link for information: http://www.wakefield.gov.uk/health-care-and-advice/digital-resource-for-carers

Wakefield Register Office (Birth, Marriage and death)

Register services have resumed. For details please go to:

See the latest official information and advice from the government

Find out more

Find out how to protect yourself or check if you need medical help on the NHS website

Find out more

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Supporting vulnerable people in your community

#WakefieldCares

Sometimes just a small kindness can make a big difference. Everyone must now reduce day-to-day contact, and stay at home except for very limited purposes in order to protect the NHS and save lives. 

Here are some ways you can safely offer your support:

  • If you know someone who is self-isolating, contact them on the phone or text and check that they're okay. By its very nature, self-isolation is a solitary experience and their wellbeing will likely be improved by talking to someone.
  • Check on any vulnerable family, friends and neighbours and to see if they need anything like shopping or a prescription collected.
  • Use phones, email and social media to keep in touch with people.
  • Everyone now needs to avoid visitors to their home. Instead, offer to drop deliveries of groceries, medications or other shopping at their doorstep. Follow the handwashing and hygiene guidance before and after.
  • Be responsible with your comments and actions in your community and social media, so as not to cause undue concern or anxiety.

Additional support is available for anyone who does not have a network of friends, family or neighbours around them and who needs help with things like shopping and picking up medicines. 

Below you’ll find information, resources, and a list of key contacts, which we hope you can share with your community to support each other as much as possible during this time.

Please always refer to the latest official government information on social distancing.

I'm worried about being isolated and on my own

Should I self-isolate?
How can I get assistance with foods and medicines if I am reducing my social contacts?

Ask family, friends and neighbours to support you and use online services.

It’s important to speak to others and ask them to help you to make arrangements for the delivery of food, medicines and essential services and supplies, and look after your physical and mental health and wellbeing.

If you receive support from health and social care organisations, for example, if you have care provided for you through the local authority or health care system, this will continue as normal. Your health or social care provider will be asked to take additional precautions to make sure that you are protected.

What is 'shielding' and who is in the 'extremely vulnerable group'?

Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others.

Official government guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from coronavirus (COVID-19) is here.

How can I stay connected with family and friends during this time?

Draw on support you might have through your friends, family and other networks during this time.

Try to stay in touch with those around you over the phone, by post, or online using social media. Let people know how you would like to stay in touch and build that into your routine.

This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling.

Remember it is okay to share your concerns with others you trust and in doing so you may end up providing support to them too.

You might want to use a NHS recommended helpline.

You can also follow Wakefield Council on Facebook and Twitter where we'll be sharing tips and advice on staying connected.

How can I get assistance with foods and medicines?

Ask family, friends and neighbours to support you and use online services wherever possible.

It's important to speak to others and ask them to help you to make arrangements for the delivery of food, medicines and essential services and supplies, and look after your physical and mental health and wellbeing.

If you receive support from health and social care organisations, for example if you have care provided for you through the local authority or health care system, this will continue as normal. Your health or social care provider will be asked to take additional precautions to make sure that you are protected.

If you can afford to pay for your food then please see a list of companies providing food deliveries

district wide.

If you can’t ring up/order online yourself please ask a family member or neighbour to help. If you are still struggling the then please see the list of community hubs in your area where you will be able to get some further support.

Where can I get official information about coronavirus?

Official government information is online here: https://www.gov.uk/coronavirus

Which social media should I look at for official news and updates?

Social media is a valuable tool at a time like this, but it can also contain misinformation and rumour, which isn’t helpful.

The following Twitter (www.twitter.com) accounts will be regularly posting out the latest factual advice and information related to coronavirus (COVID-19):

• Public Health England – @PHE_UK
• Department of Health and Social Care – @DHSCgovuk
• NHS England – @NHSEngland
• Wakefield Council – @MyWakefield

I’m self-isolating and I cannot cope with my symptoms at home

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days

Use the 111 coronavirus service>

Only call 111 if you cannot get help online.

There isn't anyone I can ask for support, can the council help me?

If you can’t get out for things you need and you don’t have any friends, family or support available within the community, we can help.

You can contact your local Community Hub for assistance (see below).

Or, if you’re not sure which Community Hub to contact, we have also set up a dedicated helpline for anyone who is alone and needs help with essentials like shopping and medication.

Call 0345 8 506 506 between 9am – 5pm, Monday to Friday. Choose option 3 to make a request for support and help will be arranged.


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Community Hubs

If you need help in your local area you can contact your Community Hub.

They have volunteers and a range of support to help you and they are working with the Council to support communities during this crisis.  We will add to this list as more Hubs are set up.

Please only contact the Hub in your area as they are going to be very busy. You can ring or email.

If you’re interested in volunteering in your area, see ‘Volunteering’ below. 

Community Hubs

Altofts
Castleford area

Queen’s Mill (Castleford Heritage Trust)

01977 556741

john.heywood@castlefordheritagetrust.org.uk

lornamalkin@googlemail.com

Airedale Partnership Food Bank

The Hut, Airedale, Castleford

07920 878782

Eastmoor

Eastmoor Community Project

St Swithun's Centre

01924 361212

info@eastmoorcommunity.co.uk
cbann@eastmoorcommunity.co.uk

Horbury

Senior Citizens Support Group

01924 565859

enquiries@scsg.co.uk

Knottingley

Kellingley Club

01977 673115

07951 916736

kellingleycommunityhub@gmail.com

Lupset

St George's Centre

01924 369631 sheena.ibbotson@stgeorgeslupst.co.uk

berni.obrien@stgeorgeslupset.org.uk
wayne.kelly@stgeorgeslupset.org.uk

Normanton and Featherstone

The Well, Normanton

07872 551640

01977 895634

Featherstone Community Hub

0345 8 506 506

CommunitySupportVolunteer@wakefield.gov.uk

Ossett

Ossett Community Hub

0345 8 506 506

CommunitySupportVolunteer@wakefield.gov.uk

Pontefract

St Marys Centre

01977 705341 denisepallett@stmaryscommunity.co.uk

South East Wakefield

Kinsley and Fitzwilliam Centre

01977 610931

rlucas@kinsley-fitzwilliam.org.uk
tcarrington@kinsley-fitzwilliam.org.uk

Hemsworth Community Hub

0345 8 506 506

communitysupportvolunteer@wakefield.gov.uk

Westfield Centre/ South Elmsall

01977 642335

info@southelmsallcouncil.co.uk
Ackworth Parish Council, Ackworth Churches, and Ackworth School (Ackworth Covid-19 Response)

01977 611583

info@ackworthparishcouncil.gov.uk

Wakefield Central

Lightwaves and Next Generation Youth and Community Project

01924 360158

info@lightwaves.org.uk

ayub@nextgeneration.org.uk

helen@nextgeneration.org.uk
St Catherine's Church Centre

01924 211130

lisa@stcatherines-wakefield.org.uk

Wakefield Rural

Havercroft and Ryhill Centre

01226 727824

faith@havercroftcentre.com

fheptinstall@wakefield.gov.uk
katherine.walker@havercroftcentre.com

Wrenthorpe, Kirkhamgate, Carr Gate

Wrenthorpe Village Hall

07471 141672

assistwrenthorpe@gmail.com

I'm worried about someone else who is vulnerable and isolated

What is the advice for informal carers?

If you are caring for someone who is vulnerable, there are some simple steps that you can take to protect them and to reduce their risk at the current time:

  • Always follow good hand hygiene guidance

  • Try to avoid close contact with people who are unwell

  • Do not visit them if you are unwell and make alternative arrangements for their care

  • Provide information on who they should call if they feel unwell, and how to use NHS111 online coronavirus service if they become unwell and cannot cope with symptoms at home.

  • Find out about different sources of support that could be used and access further advice on creating a contingency plan is available from Carers UK

  • Look after your own well-being and physical health during this time

I know someone who is self-isolating and needs help

In the first instance, can you or can someone you know help them?

If not, and they don't have any other friends, family or support available within the community, we can help.

You can contact your local Community Hub for assistance (see above).

Or, if you’re not sure which Community Hub to contact, we have also set up a dedicated helpline for anyone who is alone and needs help with essentials like shopping and medication.

Call 0345 8 506 506 between 9am – 5pm, Monday to Friday, and choose option 3 to make a request for support on their behalf and we will arrange for help to be provided to them.
I feel fit and well and would like to help others in the community. How can I do this?

Everyone must now reduce day-to-day contact, and stay at home except for very limited purposes in order to protect the NHS and save lives. This government guidance does allow for individuals to provide care or to help a vulnerable person if essential.

See the #WakefieldCares section below for how to get involved as a good neighbour or community volunteer.
Here's a list of useful organisations in the Wakefield district

Age UK Wakefield District

Age UK Wakefield District is a local independent charity working with and for older people across Wakefield District.  

 Call: 01977 552114

Website: www.ageuk.org.uk/wakefielddistrict/

Live Well Wakefield
Supporting healthy living for the people of Wakefield District, providing information, advice and support in coping with everyday life.

Call: 01924 255363

Website: www.livewellwakefield.nhs.uk/

Volunteer Wakefield

Find out about opportunities for volunteering in your community.
https://volunteerwakefield.org/


Wakefield Samaritans

Offering a safe place to talk any time you like, in your own way – about whatever's getting to you.
Call: 116 123 (this number is free to call)

Website: https://www.samaritans.org/branches/samaritans-wakefield-and-district

If you're a local organisation that is able to offer help during this time and would like adding to this list, please contact us.

#WakefieldCares – looking out for your neighbours 

Everyone must now reduce day-to-day contact, and stay at home except for very limited purposes in order to protect the NHS and save lives. This guidance does allow for individuals to provide care or to help a vulnerable person.

Many people want to know if they can volunteer to help others and show that #WakefieldCares during this challenging time.

If you're able to give help to people in your community, we're encouraging you to start by being a good neighbour in your own streets and offering support to others.

We've prepared some contact cards that you can print and post through letter boxes to help you find out who needs help. It's up to you where and how quickly you can offer help.

Printable #WakefieldCares card

You could also encourage other neighbours who are able to join you in supporting people and form a small team to spread the load, provide back-up and do everything safely. 

Please always check the latest government guidance on social distancing and self-isolation, to keep everyone safe and protected here

Preparation

• Print out some contact cards, enter your contact details (be willing to share your information and able to respond before dropping any cards)

• Use a calendar to note agreed times to visit each person with items or for assistance

• Find out which local cafés, restaurants or pubs are offering food for take-away or delivery

• Call local shops to see if they can take phone orders and payment from the person self-isolating for you to collect

• Look out for special shopping times or privileges for older or vulnerable people

Actions

• Wash your hands regularly and thoroughly, with soap, for twenty seconds

• Drop the cards through letterboxes in your street and keep a note of which houses you have covered each time

• Create a log and note all calls asking for help and what help is required e.g. shopping list, pharmacy for prescription collection, activity needed – e.g. dog walking or help setting up mobiles for social media

• Keep a list of people offering to support you; refer them to this information

• Make sure you ask people to consent to you keeping their contact details safe, using them to provide assistance required and that you can share with other neighbours who are offering to join you to help

• Where you can, keep in touch by text, app or phone with the people you are helping so you can be aware of any changes e.g. feeling ill, moving to another location, getting alternative support

Keeping yourself and others safe

• Always check the latest government guidance on social distancing and self-isolation, to keep everyone safe and protected here.

• Wash your hands regularly and thoroughly, with soap, for twenty seconds

• Do not visit anyone if you are unwell; please make alternative arrangements for their care

• If someone you visit is unwell with coronavirus symptoms, provide information on how to use NHS111 online coronavirus service if they become more unwell and can’t cope with symptoms at home

• Look after your own wellbeing and physical health during this time and don’t put yourself at risk

• Always check the latest government guidance on social distancing and self-isolation, to keep everyone safe and protected here.

• Wash your hands regularly and thoroughly, with soap, for twenty seconds

• Do not visit anyone if you are unwell; please make alternative arrangements for their care

• If someone you visit is unwell with coronavirus symptoms, provide information on how to use NHS111 online coronavirus service if they become more unwell and can’t cope with symptoms at home

• Look after your own wellbeing and physical health during this time and don’t put yourself at risk

If you need additional support 

#WakefieldCares - Volunteering

The Council, NOVA and many partner organisations across the district are working hard to keep services running and give needed support to older and vulnerable people.

There are some community volunteering opportunities available for anyone who is fit, well and able to offer an amount of time, large or small to helping others.

NOVA Wakefield District has experience of supporting volunteers in a range of roles, and teams are on hand to match people's skills and experience to a range of voluntary roles during this challenging time. 

Examples of support that might be required include:

  • Chatting to people on the phone who may be self-isolating so that they don't get lonely

  • Doing shopping or dropping off other supplies

  • Dog walking

  • Making food parcels

  • Delivery drivers

  • Administrative or support work

View current opportunities and register your interest online.

Volunteer in Wakefield
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Please practice good hand hygiene


Helpful advice:

The NHS has some simple advice to avoid catching or spreading COVID-19: www.nhs.uk/coronavirus

  • Wash your hands with soap and warm water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin straight away and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
Test and Trace

The Government has now launched its new national NHS Test and Trace service.

The scheme is designed so that anyone who develops symptoms of coronavirus can be quickly tested and alert people who they’ve had contact with. This will help to control the rate of reproduction (R), reduce the spread of the infection and save lives.

You can find out more information about Test and Trace here.


COVID-19: stay at home guidance

Official government guidance for households with possible coronavirus (COVID-19) infection: Household government advice

COVID-19: guidance for educational settings

Official government guidance for schools and other educational settings in providing advice about the novel coronavirus, COVID-19: Education government advice

Eating well during lockdown
Social distancing and protecting vulnerable people

Official government guidance on social distancing and for vulnerable people: More government advice

COVID-19: guidance for employees, employers and businesses

Official government guidance for employees, employers and businesses: More government advice

Support with your mental health and wellbeing

We understand that it is a worrying time and you might be experiencing additional pressure and anxiety. The NHS Every Mind Matters website has some really simple useful tips and advice to support good mental health. Helpful tips to support good mental health