Your feedback on our website
You said, we did
We welcome your compliments, suggestions and complaints via our customer satisfaction survey. Your feedback helps to us understand what's important to you and continue to improve the service we provide.
The results of this ongoing survey are reviewed on a monthly basis and improvements are made where possible. Here are some examples of changes we have made to the site based on your feedback:
You said...
Within ten minutes of reporting some rubbish dumped outside my house, it had been picked up. Excellent work. Thanks!
You said...
I need to find out how to view a tree preservation order and it doesn’t tell me who to contact.
We did…
We have added the contact details to make it easy to find out whether a tree is has tree preservation order.
You said...
I was after more information on what plastics can be recycled. Plastic has a recycled number & was after this information
We did..
We have created a new web page explaining the plastic recycling symbols displayed on packaging to help you identify if the material is suitable for recycling:
