Wakefield’s domestic abuse service opens seven days a week


Ref: PR 7203

Wakefield Council’s domestic abuse service is now available seven days a week – making it even easier for residents to get help and support.

This new weekend support – provided by trained volunteers from Victim Support – is the latest in a series of improvements to the support available to victims and perpetrators of domestic abuse.

Last year the Wakefield District Domestic Abuse Service was relaunched providing support from seven hub locations across the district rather than one location, making it easier for people to access localised support.

The hubs operate in Castleford, Featherstone, Havercroft, Hemsworth, Pontefract and Wakefield.

Mel Hardy, a Victim Support volunteer, is trained to support victims of domestic violence and is a member of the team covering the Domestic Abuse helpline. She said: “We provide emotional and practical help and I welcome the expansion of the service to make it easier for people affected by domestic abuse to reach out. It is important that people know we are here and that we can provide the help and advice they need.”

Cllr Maureen Cummings, Chair of the Community Safety Partnership, said: “Opening the service up seven days a week will make it even easier for people to get in touch with us so that we can make sure that people get the help and support that they need. The service supports both victims and the perpetrators to help put a stop to domestic abuse in the district.

“No-one should ever be subjected to any kind of abuse at home or anywhere else. The sad thing is, that on average victims of domestic abuse will wait until they have been subjected to more than 30 incidents of domestic abuse before they get help. Domestic abuse is under-reported in our district.

We want victims and perpetrators to report it, and report it sooner, so we can provide them with the support they need. The changes we have already made to the service, with the opening of the seven hubs, and our new free from fear campaign, has already made a difference. We are seeing an increase in victims and perpetrators – male and female – accessing our service sooner.

The volunteers at Victim Support, are specially trained to provide immediate support to victims and perpetrators of domestic abuse. And the support they provide means we can operate the service seven days a week, meaning we can support even more people.”

The service supports all forms of domestic abuse, including physical abuse, emotional abuse, coercive and controlling behaviour, so-called honour based violence, FGM (female genital mutilation) and forced marriage.

Cllr Cummings added: “If you, or someone you know, is a victim of abuse please report it.”
To contact the Wakefield District Domestic Abuse Service call 0800 915 1561 or visit www.wakefield.gov.uk/domesticabuse

The hubs are located at:
Five Towns Centre, Castleford, Welbeck Street, WF10 1DP
Chesney’s, Regent Street, Featherstone, WF8 5EW
Municipal Buildings, Headlands Road, Pontefract, WF8 1BE
Platform One, Wakefield Road, Hemsworth, WF9 4AB
City Limits, Thornhill Street, Wakefield, WF1 1NL
Caldervale Road, Unit 21 Greens Industrial Park, Caldervale Road, WF1 5PH
Havercroft Hub, Cow Lane, Havercroft, WF4 2BE