Understanding your benefit decision notice

Please see 'Downloads' for help in understanding your decision notice

When will I receive my benefit?

Housing Benefit is paid 4 weekly in arrears.

Please see 'Downloads' for a copy of our Payment Calendar for more details

Currently being paid by cheque?

Did you know that if you are paid by cheque, it can take up to 10 days for your benefit to be cleared into your account?

To avoid such unnecessary delays, why not have your benefit paid directly into a bank account? It’s quick, easy and secure.

Don’t have a bank account? Don’t worry, we may be able to help you to set one up.

Contact one of our Financial Welfare Officers on 01977 727099 for more information.