Contact the Benefits Service
Revenues and Benefits Service
Civic Centre
Ferrybridge Road
Castleford
WF10 4JH
Opening hours
Monday - Thursday: 8.30am to 5pm
Friday: 8.30am to 4.30pm
Benefits: 0845 8 504 504
Fax: 01977 722138
Email: benefitsservice@wakefield.gov.uk
Wakefield District Housing

OneCALL: 0845 8 507 507
Service Access Points can be found at:
- Stansfield Road, Airedale, WF10 3BY
- 23 Carlton St, Castleford, WF10 1BG
- Stanley St, Eastmoor, WF1 4NB
- George-a-green Rd, Lupset, WF2 8HN
- 10 High St, Normanton, WF6 2AB
- Town Hall, Ossett, WF5 8BE
- 1 Horsefair, Pontefract, WF8 1PE
- Exchange St, South Elmsall, WF9 2RD
- 19 – 25 Wood St, Wakefield, WF1 2EL
Opening hours
Monday - Wednesday: 8.30am to 5pm
Thursday: 10am to 5pm
Friday: 8.30am to 4.30pm
Pontefract Service Access Point is open every Saturday 9am - 12pm (excluding Christmas, New Years Day and Easter)