This information tells you how to get help or how to make a complaint
A complaint is when
- There are things going on you are not happy with
- You feel you are being treated unfairly
- There are things you want to sort out
What can you do if you have a worry or complaint about Family Services
People do not always know you are worried or unhappy about something unless you tell them. Sometimes it is hard to tell people you live with that you are unhappy or that you do not like something that they do.
I Have a Complaint
If you have a complaint you can download the 'Children's Complaint Form' found under 'Downloads'. Please complete the form and return it (freepost) to:
Children's Complaints Officer
Family Services
Freepost WF458
Wakefield Council
County Hall
Wakefield
WF1 2QL
If you are unsure whether you want to complain or just want to talk to someone then contact the:
- Children's Complaints Officer on 01924 302840, or
- text the word 'complain' followed by your message to 80010
