Each service user who accesses one of the Learning Disability services has a Community Care Assessment, undertaken by a social worker or social care manager. On admission to the service, this information is used, along with knowledge of the service user, to develop an in-house care plan.  

These care plans detail the information that staff require in order to support the service user in their daily living, and may include information about health, medication, personal care, likes, dislikes, wishes, choices and other details.

• Care plans are updated on a regular basis in response to the changing needs of the service user, their achievements etc.
• Care plans are kept on the service user file, that is held in the work unit, having been agreed with the service user, family members and other professionals.
• They are reviewed on a regular basis at the annual review.

In addition, most parts of the service are beginning to undertake person centred planning, a form of planning for people to enable them to choose the things they want to do, including employment leisure and social activities. Person-centred plans belong to the individual and are shared only with the people that the service user themselves would choose to share them with.

The first point of contact for any social care service is Social Care Direct. The team will pass your details to the relevant service.

For more information see the links below.