Contact us for a new bin if your bin has been lost, stolen or damaged, or if you want a different size bin. You can also contact us if you have moved into a house which has a missing bin.
You can request one of the following types of bin:
- Refuse bin
- Garden waste bin
- Paper bin
- Paper box
- Recycling box
To request a new bin...
- Phone our Customer Service Centre on 0845 8 506 506 (24-hours seven days a week)
- Use our online form to request a new bin
- Find out which waste collection scheme you are on: Where I live. Then enter your address or postcode.
