Quick contact points for Council services.

General Enquiries

The Wakefield Council’s contact centre operate 24 hours a day 7 days a week and handles telephone enquiries relating to a number of council services, including:-

• Abandoned Vehicles
• Anti social behaviour
• Car Parking
• Waste collection, bulky household waste collections
• Highways
• Graffiti
• Needle removal
• Pest control enquiries
• Grass cutting
• Dog-fouling
• Noise
• Fly-tipping
• Leisure Enquiries
• Traffic Matters

Tel: 0845 8 506 506
Email: customerservices@wakefield.gov.uk
or fill in the General Enquiries online form

Difficulty with hearing

Typetalk calls welcome
Dial:18001 + Area Code + Service Number

Council Tax

For general enquiries about council tax.

Tel: 0844 9 020 205 
Email: ctaxgeneral@wakefield.gov.uk
or fill in the Council Tax online form

Housing and Council Tax Benefits

For enquiries about housing and council tax benefits

Tel: 0845 8 504 504
Email: benefits_service@wakefield.gov.uk
or fill in the online form

These services are available:
Monday – Thursday 8.30am - 5.00pm
Friday 8.30am – 4.30pm 

Social Care Direct

For enquiries about health and social care issues. The service is available 24 hours and 7 days a week.

Tel: 0845 8 503 503
Email: social_care_direct@wakefield.gov.uk
or fill in the Social Care Direct Online form.

Jobs

General enquiries about council jobs please contact the Recruitment Team

Tel: 0845 603 6049
Email : jobs@wakefield.gov.uk

To see what jobs are available and to apply please visit our jobs website: http://jobs.wakefield.gov.uk/

Central Switchboard

For any other council enquires you can call our Central Switchboard on 01924 306090

These services are available:

Monday – Thursday  8.30am - 5.00pm
Friday  8.30am – 4.30pm

Complaints and Compliments

If you wish to make a complaint, please visit the Complaints, Compliments and Claims web pages for further information.

Telephone 01924 305757 if you require other general information.

Texting us about issues or for information is another way to contact the Council. If you want to contact us by text message please refer to the Citizen Voice pages for more information.

Alternatively you can write to the Council at:

Wakefield Council
Town Hall
Wood Street
Wakefield WF1 2HQ

Wakefield and District Housing

Main contact point for any Housing issues, you can: pay rent, order repairs and find out how to obtain a Wakefield District Housing property. Phone line open 24 hours a day, seven days a week.

Tel: 0845 8 507 507
or visit the WDH website (opens in a new window).

Street Lighting

Report broken street lights. Maintenance of the district's lighting has been contracted out to Amey Highway.

Tel: 0800 783 1654
or fill in the online form on Amey's website (opens in a new window).

Website

Report problems or make enquiries about this website only via the online form. Please do not send enquiries about council services on this form - use the general enquiries details at the top of this page.