Please call our Customer Service Centre for all your general Council enquiries on:
Call us 24 hours a day, 7 days a week to speak to one of our specialist advisors to help you with many enquires some of which are:
- waste and recycling enquiries including trade waste
- roads, pavements and street furniture
- noise, pollution, nuisance and pest enquiries
- parking fines, anti social behaviour and vandalism
We deal with many more Council enquiries, so if your call is about something we can’t deal with we will find someone who can.
For all other council enquiries use the contact numbers below:
- Council Tax - 0844 9 020 205
For general enquiries about Council Tax during office hours.
- Benefits - 0845 8 504 504
For enquiries about housing and council tax benefits during office hours.
- Social Care Direct - 0845 8 503 503
For enquiries about health and social care issues. The service operates on a 24/7 basis.
- Jobs - 0845 603 6049
For information and application forms on a 24/7 basis.
- Planning -01924 306636
For applications, decisions, appeals and general planning enquiries during office hours.
- Disabled Parking Permits - 0800 1 696 520
For application forms and general enquiries on a 24/7 basis.
- Difficulty with hearing - Typetalk calls welcome
Dial:18001 + Area Code + Service Number
- Also see full A-Z listing under 'Downloads'
- For all other enquiries – 01924 306090
