If you have received a sundry invoice from us (these have an 11 digit invoice number starting '91') there are different ways you can pay:
You can pay using the Capita - online payments website (opens in a new window).
This online payment service website is secure and enables you to pay your Council bills using any debit card or some credit cards. The service is free of charge.
Please allow up to four days for us to receive the payment.
Most debit and credit cards can be used, 24 hours a day, 365 days a year, just telephone 0845 603 1539 and follow the simple instructions. Select the sundry income invoice option.
At the Post Office
Our invoices have a bar code which enables payment to be made at the post office. Using your invoice, tell the cashier how much you want to pay. They will accept your payment and give you a receipt for what you have paid. Check the receipt and keep it safe.
This payment method is free of charge.
Payment can be made in cash at any paypoint facility using the invoice bar code.
Through a bank
You will need to check with your bank to see whether it provides this service. Banks may charge for each payment made.
Please quote your invoice reference number and the Council’s bank account details:
Barclays Bank PLC, Wakefield
Sort Code: 20 89 68
Income Account : 93248267
By post to
Payments and Controls
Cheques should be crossed and made payable to Wakefield Council. Ensure that your invoice number is quoted on the back of the cheque. Receipts are not issued unless requested and post dated cheques are not acceptable. Please do not send cash through the post.
Disputing an invoice
If you want to dispute an invoice, you should contact the Service Area responsible for issuing it. The telephone number is provided on your invoice.
Our policy is to recover the payment of an invoice within 28 days.
If an invoice is not paid for more than 28 days, the Council can claim interest at 8 per cent above the Bank of England base rate. This is in accordance with the 'Late Payment of Commercial Debts (interest) Act 1998'.
To avoid this:
- You need to pay the invoice within 28 days of receipt.
- You must give written notification within seven days of receipt of an invoice if there is anything you don't agree with.
- If you can't pay the invoice in full, you must contact us straight away. We may be able to agree a suitable repayment plan.