We welcome your compliments, suggestions and feedback. Your feedback helps to us understand what's important to you and continue to improve the services we provide.

You said...

Can you make it safer for us to access our local pavements on household waste collection days? Especially for local mothers with pushchairs and toddlers.

We did.

Our Highways Enforcement Team worked closely with residents in the area to bring about changes needed to ensure the bins were placed correctly for collection making the area safe for all pedestrians.

You said...

How can you help us tackle antisocial behaviour problems?

We did..

Our Team of dedicated Antisocial Case workers are quick to response to tackle issues of antisocial behaviour, offering support, assurance, and providing a confidential and professional service addressing a wide range of antisocial behaviour issues. Our Teams are now working in close partnership with our local Neighbouring Policing Team to tackle our citizens concerns.

You said...

I work full time and find it difficult to telephone in working hours to report my request/enquires during normal working hours.

We did..

Wakefield Council Contact Centre operates 24/7, 365 days a year. Offering our customers the opportunity to contact us by phone to speak directly to one of our advisors or email at www.wakefield.gov.uk at a time that suits you, ensuring a fast and efficient response to your needs.