All the work of the Coroner's Service is covered by the Coroner's Service Charter.

This Charter, which covers the Coroner's Service for the Eastern District of West Yorkshire, tells you what standards of performance you can expect from the Coroner's Service and what to do if something goes wrong.

• H M Coroner, his officers and administrative staff will treat all bereaved relatives and other members of the public courteously and sympathetically at all times, and will give respect to the deceased's religious faith and cultural traditions within the constraints of the statutory duties.
• We try to be as impartial as possible in finding out the facts surrounding a death which we have to do to comply with the Coroner's statutory responsibilities.
• We will keep sensitive information as confidential as possible within a system based on public court hearings. Explanations for the procedures adopted in particular cases will be given on request where the Coroner is satisfied that the person has a proper interest.