Wednesday, August 20 2008
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Consumer Protection and Trading Standards

There are various agencies, some local, others regional or national, who can give you help and advice. The links below will take you to their websites.


Wakefield District Citizens Advice Bureaux
The service is FREE to all comers and the advice given is totally confidential. Bureaux can give advice and information on all topics including: money and debt, the benefit system, disability issues, employment, consumer problems, housing and homelessness, relationship problems and family matters, immigration, and legal issues.
Consumer Direct
Consumer Direct is a telephone and online advice and information service for consumers, supported by the Department of Trade and Industry. Visit the website or ring the helpline - 08454 04 05 06 - for clear, practical consumer advice. The helpline is available from 8am to 6.30pm Mondays to Fridays and 9am to 1pm on Saturdays, excluding bank holidays and public holidays.
West Yorkshire Trading Standards
West Yorkshire Trading Standards Service enforces hundreds of pieces of legislation. The site offers news and information on current campaigns for businesses, consumers and schools.
Trading Standards Central
A one stop shop for consumer protection information in the UK supported and maintained by the Trading Standards Institute. This site provides a wealth of information for consumers and businesses, schools, advice and information centres, community organisations, local councils, business support agencies and trade associations.
Identity theft
How to protect yourself against identity theft. Easy to understand advice on the Directgov website
Switch to Digital TV
Information on what you need to do to prepare for the move to digital television, and when you need to do it
Ombudsman and Regulators
If you need to take your complaint further then an you may need to contact an ombudsman or an industry regulator
Vanity Publishing - Advice and Warning
Are you writing a book and hoping to get it published? Don't get caught out by 'vanity publishers' offering servcies that will only cost you money. Find out the best way to get published.