Wakefield District Citizens Advice Bureaux
The service is FREE to all comers and the advice given is totally confidential. Bureaux can give advice and information on all topics including: the benefit system, disability issues, employment, consumer problems, housing and homelessness, relationship problems and family matters, immigration, and legal issues.

Consumer Direct
Consumer Direct is a telephone and online advice and information service for consumers in Great Britain, supported by the Department of Trade and Industry. Visit the website or ring the helpline - 08454 04 05 06 - for clear, practical consumer advice. The helpline is available from 0800 to 1830 Mondays to Fridays and 0900 to 1300 on Saturdays, excluding bank holidays and public holidays.

West Yorkshire Trading Standards
West Yorkshire Trading Standards Service enforces hundreds of pieces of legislation. The site offers news and information on current campaigns for businesses, consumers and schools.

Trading Standards Central
a one stop shop for consumer protection information in the UK. The site is supported and maintained by TSI, the Trading Standards Institute. This site provides a wealth of information for consumers and businesses, schools, advice and information centres, community organisations, local councils, business support agencies and trade associations.

Community Legal Service Direct
Need information about a legal problem? Want to know who and where your local adviser is? Does it cost anything and can you get financial help? If so, Community Legal Service Direct can help.

Get Safe Online
Get Safe Online is a joint government and private sector initiative aimed at helping consumers and small businesses to use the internet safely by being aware of online security and protection.

ITsafe
ITsafe is designed to provide both home users and small businesses with proven, plain English advice to help protect computers, mobile phones and other devices from malicious attack. It consists of both the Advice on this website, and an Alerting Service.

Stop ID Fraud
Here you can find all the information you need on identity theft, how it can happen, what types of fraud are involved, how to protect yourself against it and how to combat it.

Bank Safe Online
Banks have set up this site to help consumers protect themselves from online scams (e.g. 'money mules') and threats (such as 'phishing'). It offers safe computing tips from banks and police, and aims to be a one-stop advice shop for consumers and small businesses.

Switch to Digital TV
Switchco is an independent, non-profit organisation co-ordinating the UK's move to digital television, providing impartial information on what you need to do to prepare for the move, and when you need to do it

Ofcom (Office of Communications)
Ofcom is the regulator for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services. This is the palce to go if you have a complaint or query about anything connected with communications.

Energywatch
The independent watchdog for gas and electricity consumers, providing free, impartial advice on a range of energy issues. It also take up complaints on behalf of consumers who are experiencing difficulty in resolving problems directly with their energy suppliers.

Ofwat & WaterVoice
Ofwat is the economic regulator for the water and sewerage industry in England and Wales. WaterVoice represents water customers in England and Wales, promoting their interests in respect of price, service and value for money.

Financial Ombudsman Service
The Financial Ombudsman Service provides consumers with a free, independent service for resolving disputes with financial firms such as banks, building societies, financial advisers, friendly societies, credit unions, insurance companies, investment firms, stockbrokers, or unit trust companies.

Legal Services Ombudsman
The Legal Services Ombudsman is appointed by the Lord Chancellor under the Courts & Legal Services Act 1990 to oversee the handling of complaints against solicitors, barristers, licensed conveyancers, legal executives and patent agents by their professional bodies. If you are unable to resolve your complaint with the lawyer then you must first complain to the relevant professional body. If you have done this and are not satisfied with the way the matter was handled or with the decision, then

Ombudsman for Estate Agents
A free, fair and independent service for buyers and sellers of residential property in the UK. Your complaint may be considered by the Ombudsman where you believe a Member Agency has: infringed your legal rights or not complied with the "OEA Code of Practice"; treated you unfairly; been guilty of maladministration; acted in a way that results in you losing money or suffering inconvenience.

Internet Homeworking Directory - Scams & How to Avoid Them
Looking for homeworking opportunities? Don't get caught out by the bogus offers of work that will end up costing you money. Check out this website to find out what to look for and what to avoid.

Vanity Publishing - Advice and Warning
Are you writing a book and hoping to get it published? Don't get caught out by 'vanity publishers' offering servcies that will only cost you money. Find out the best way to get published.