Wakefield District Citizens Advice Bureaux
The service is FREE to all comers and the advice given is totally confidential. The CAB can help on all topics including: money and debt, the benefit system, disability issues, employment, consumer problems, housing and homelessness, relationship problems and family matters, immigration, and legal issues. Ring 0844 499 4138 for advice and to book an appointment

Consumer Direct
Consumer Direct is a telephone and online advice and information service for consumers, supported by West Yorkshire Trading Standards and the Department of Trade and Industry. Visit the website or ring the helpline - 08454 04 05 06 - for clear, practical consumer advice. The helpline is available from 9am to 5pm Mondays to Fridays excluding bank holidays and public holidays.

Identity theft
How to protect yourself against identity theft. Easy to understand advice on the Directgov website

Ombudsman and Regulators
If you need to take your complaint further then an you may need to contact an ombudsman or an industry regulator

How to make a complaint about unfair trading
Advice on DirectGov about making a complaint against a local business or trader on the Consumer Direct website

Think Jessica - don't become a scam mail victim
Raising awareness of the problem of scam mail that preys on vulnerable people and tricks them out of their money

Vanity Publishing - advice and warning
Are you writing a book and hoping to get it published? Don't get caught out by 'vanity publishers' offering servcies that will only cost you money. Find out the best way to get published.